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"A wonderful stay in this lovely hotel. All staff members were friendly, welcoming and attentive. The check-in experience was excellent, our room was available earlier than expected and we were given 2 complimentary drinks as it was my partners birthday. The room was spacious, the bed was really comfortable and the bathroom facilities very good. I marked the cleanliness down a little bit as there was a stain on the pillow and sellotape on the walls. Also, it would’ve been nice to have had some drinking water in the room. One of the lifts was out of order so the one lift that was available was very busy! Breakfast was nice, plenty to choose from and not too busy. We would definitely stay here again. "

"Lovely stay, will be back."

"Very nice location and really good vibe nearby."

"Excellent hotel, well organised, good use of facilities."

"Excellent stay, a beautiful room and view & fab service. "

"We enjoyed our stay at Novo hotel Cardiff it was a modern hotel with a good atmosphere,check in was easy, our room was spotless, the food very good and the staff work very hard and are very friendly, the hotel is well situated for the city centre and Cardiff didn't,t disappoint it.was great!"