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Park Plaza Cardiff

4.0 star property
Eco-certified hotel with a full-service spa and a health club

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Photo gallery for Park Plaza Cardiff

Indoor pool, sun loungers
Superior Room, 1 King Bed (Tree Line View) | In-room safe, desk, iron/ironing board, bed sheets
Breakfast, lunch, dinner served; local cuisine, alfresco dining
Breakfast, lunch, dinner served; local cuisine, alfresco dining
In-room safe, desk, iron/ironing board, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
The current price is AED 352
AED 423 total
includes taxes & fees
1 May - 2 May

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View) | In-room safe, desk, iron/ironing board, bed sheets

Superior Room, 1 King Bed (Tree Line View)

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Electric kettle
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, desk, iron/ironing board, bed sheets

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Electric kettle
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, bed sheets

Superior Room

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

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About the neighborhood

Map
Grey friars Road, Cardiff, Wales, CF10 3 AL

What's nearby

  • St. David's - 4 min walk - 0.3 km
  • Cardiff Castle - 8 min walk - 0.7 km
  • Cardiff International Arena - 9 min walk - 0.8 km
  • Cardiff University - 13 min walk - 1.1 km
  • Principality Stadium - 13 min walk - 1.1 km

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪Flute & Tankard - ‬4 min walk
  • ‪200 Degrees Coffee Shop - ‬3 min walk
  • ‪Jollibee Cardiff - ‬3 min walk
  • ‪The Live Lounge - ‬4 min walk
  • ‪Costa Coffee - ‬3 min walk

About this property

Park Plaza Cardiff

Upscale eco-certified hotel near Principality Stadium
Located close to Cardiff Castle and Cardiff University, Park Plaza Cardiff provides a terrace, dry cleaning/laundry services, and a fireplace in the lobby. Treat yourself to a massage, a manicure/pedicure, or aromatherapy at the onsite spa. The on-site local cuisine restaurant, Laguna Kitchen and Bar, offers breakfast, lunch, dinner, light fare, and al fresco dining. Fitness classes are offered at the health club; the property also has a bar, conference space, and a steam room. Stay connected with free WiFi in public areas.
Additional perks include:
  • An indoor pool with sun loungers
  • Buffet breakfast (surcharge), express check-out, and 1 meeting room
  • Luggage storage, multilingual staff, and wedding services
  • A banquet hall, an elevator, and smoke-free premises
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 129 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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The Parkgate Hotel

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AED 461 total
includes taxes & fees
13 Apr - 14 Apr
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Laguna Kitchen and Bar

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Frequently asked questions

Does Park Plaza Cardiff have a pool?

Yes, this property has an indoor pool.

Is Park Plaza Cardiff pet-friendly?

No, pets are not allowed at this property.

How much is parking at Park Plaza Cardiff?

This hotel doesn't offer parking.

What time is check-in at Park Plaza Cardiff?

Check-in begins at 3:00 PM.

What time is check-out at Park Plaza Cardiff?

Check-out is at noon.

Where is Park Plaza Cardiff located?

Located in Cardiff City Centre, this spa hotel is within a 10-minute walk of New Theatre and Cardiff Castle. Principality Stadium and Cardiff University are also within 15 minutes. Cardiff Queen Street Station is 6 minutes by foot and Cathays Station is 9 minutes.

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Park Plaza Cardiff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1140 reviews
Rating 8 - Good. 315 out of 1140 reviews
Rating 6 - Okay. 101 out of 1140 reviews
Rating 4 - Poor. 44 out of 1140 reviews
Rating 2 - Terrible. 27 out of 1140 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great! Comfortable stay and an enjoyable evening in Cardiff.
Stayed 1 night in Mar 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on a Sunday evening - it was very good value for money and convenient for walking into the city centre
Stayed 1 night in Mar 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcome and friendly staff both on reception and in restaurant. Good facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location and great staff.
Stayed 1 night in Jan 2025

8/10 Good

Mr William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with great location to access Cardiff. Very nice rooms and comfy beds. Spa area was not great
Stayed 2 nights in Jan 2025

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel lovely staff amazing location great other lovely weekend
Stayed 1 night in Oct 2024

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, location and very friendly and helpful staff
Stayed 1 night in Nov 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great stay. Room was very spacious and clean! Would definitely stay again!
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely room, good breakfast. The knockdown from 5 start is because the pool facilities were tired and awaiting replacing so are closed off in part.
Stayed 1 night in Nov 2024

2/10 Terrible

Annabel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting hotel and just to warn you they had bed bugs in there bed stuff like to listen by your door was caught wandering around following people unprofessional
Stayed 1 night in Mar 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy staff were pleasant and helpful throughout our stay room was spacious clean and super comfortable bed breakfast was good would definitely stay here again many thanks
Stayed 1 night in Nov 2024

8/10 Good

Solonmuchir

great location
Stayed 3 nights in Sep 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and convenient in Cardiff
Great location , room and friendly service.
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific!!!!
Stayed 7 nights in Jan 2025

8/10 Good

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious standard room with big bathroom /shower, had a safe as well Bed was very comfortable. Pool was fairly large as well as the Steam room but was disappointed that there was no sauna. In the heart of Cardiff. Recommend
Stayed 2 nights in Jan 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay :)
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable hotel in a good location. Quiet and spacious room. A bit too expensive for what you're getting.
Stayed 7 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent location and facilities.
Stayed 1 night in Aug 2024

6/10 Okay

Nichola

Liked: Cleanliness, staff & service
Comfy bed, however the broken guttering led to a constant dripping of water which meant we had a very disturbed night sleep. Lovely pool, but the juccuzzi was switched off. As the jucuzzi was one of the reasons I booked the Park Plaza, having had a very stressful 6 months, and was looking forward to the relax; I felt let down. Lovely breakfast, staff helpful.
Stayed 1 night in Feb 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Opposite a noisy nightclub with lots of very drunk and loutish people. We also had to show our room keys to bouncers to gain access to the hotel in the evening.
Stayed 1 night in Jan 2025

10/10 Excellent

Catherine

Weekend break
We have stayed prior to this visit,I am very fussy with beds and pillows,but,I love the Plaza ones,normally,I will go for a swim,forgot my bathers.Also,the Christmas atmosphere was lovely.
Stayed 2 nights in Dec 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park Plaza
Service in this hotel is excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Lyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay.
Stayed 6 nights in Jul 2024