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Park Plaza Cardiff

4.0 star property
Eco-certified Cardiff hotel in Cardiff City Centre with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Plaza Cardiff

Indoor pool, sun loungers
Breakfast, lunch, dinner served; local cuisine, alfresco dining
Breakfast, lunch, dinner served; local cuisine, alfresco dining
Superior Room, 1 King Bed (Tree Line View) | In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
The price is AED 312
AED 374 total
includes taxes & fees
12 Jan - 13 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View) | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed (Tree Line View)

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
Electric kettle
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Room

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

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Exterior

The Parkgate Hotel

Spa
Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (1582)
The price is AED 362
AED 434 total
includes taxes & fees
19 Jan - 20 January 2025
The Parkgate Hotel

About the neighborhood

Map
Grey friars Road, Cardiff, Wales, CF10 3 AL

What's nearby

  • St. David's - 4 min walk
  • Cardiff Castle - 6 min walk
  • Cardiff International Arena - 9 min walk
  • Principality Stadium - 9 min walk
  • Cardiff University - 13 min walk

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪Flute & Tankard - ‬4 min walk
  • ‪200 Degrees Coffee Shop - ‬3 min walk
  • ‪Jollibee Cardiff - ‬3 min walk
  • ‪The Live Lounge - ‬4 min walk
  • ‪Costa Coffee - ‬3 min walk

About this property

Park Plaza Cardiff

Upscale eco-certified hotel near Principality Stadium
Close to Cardiff Castle, Park Plaza Cardiff provides a terrace, dry cleaning/laundry services, and a fireplace in the lobby. Treat yourself to a body scrub, a hot stone massage, or aromatherapy at the onsite spa. The on-site local cuisine restaurant, Laguna Kitchen and Bar, offers breakfast, lunch, dinner, light fare, and al fresco dining. Free in-room WiFi is available to all guests, along with a bar and a health club.
Additional perks include:
  • An indoor pool with sun loungers
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • An elevator, luggage storage, and concierge services
  • A banquet hall, free newspapers, and a 24-hour front desk
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 129 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: GBP 15.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Laguna Kitchen and Bar

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Frequently asked questions

Does Park Plaza Cardiff have a pool?

Yes, this property has an indoor pool.

Is Park Plaza Cardiff pet-friendly?

No, pets are not allowed at this property.

How much is parking at Park Plaza Cardiff?

This hotel doesn't offer parking.

What time is check-in at Park Plaza Cardiff?

Check-in begins at 3:00 PM.

What time is check-out at Park Plaza Cardiff?

Check-out is at noon.

Where is Park Plaza Cardiff located?

Located in Cardiff City Centre, this spa hotel is within a 10-minute walk of New Theatre, Cardiff Castle, and Principality Stadium. Capitol Shopping Centre and St. David's are also within 5 minutes. Cardiff Queen Street Station is 6 minutes by foot and Cathays Station is 9 minutes.

Park Plaza Cardiff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 571 out of 1007 reviews" "
Rating 8 - Good. 278 out of 1007 reviews" "
Rating 6 - Okay. 93 out of 1007 reviews" "
Rating 4 - Poor. 41 out of 1007 reviews" "
Rating 2 - Terrible. 24 out of 1007 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Stayed 1 night in Nov 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Dec 2024

6/10 Okay

Fraser

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Wifi very unreliable making this unsuitable for business. Bar very expensive and one member of bar staff struggling to serve customers in reasonable time. Room average. Decent gym.
Stayed 3 nights in Dec 2024

8/10 Good

Huw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, location and very friendly and helpful staff
Stayed 1 night in Nov 2024

4/10 Poor

Jamie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cocktails and ambience of bar area
Stayed 1 night in Nov 2024

10/10 Excellent

Manuel, Salisbury

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location, with clean, spacious rooms. Friendly and helpful staff. Inability to adjust room temperature to guest preference meant it was a little too warm for our liking.
Stayed 1 night in Nov 2024

8/10 Good

Mohamad

Traveled with group
Liked: Cleanliness, staff & service
Nothing special
Stayed 1 night in Nov 2024

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Balasa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to both queen Street and st Mary street. Facilities at hotel are luxurious. You really feel like you've splashed out but it was actually quite reasonable
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Traveled with family and small children, Traveled with group, Traveled with family
The price did not include breakfast but that was unclear at time of booking and increases the price of a family room with the children considerably. It needs to be made clear what the price includes. Breakfast was not fantastic for £18-20 head. Hôtel is needing a refresh in some areas like spa changing rooms and pool. Spa area Needed a clean. Hot tub broken etc. Reception Staff nice but seemed to run inefficiently. Otherwise good stay.

10/10 Excellent

Hollie

Stayed 2 nights in Oct 2024

8/10 Good

Solonmuchir

great location
Stayed 3 nights in Sep 2024

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in Cardiff for Theatre, shopping and historical sites. Really clean in all areas of the Hotel. Swimming pool and spa facilities. Friendly professional staff. Excellent breakfasts. What is there to dislike.?
Stayed 3 nights in Oct 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd stay here, excellent staff as always! Thank you.
Stayed 1 night in Oct 2024

8/10 Good

Timothy

Stayed 1 night in Sep 2024

10/10 Excellent

Nilansh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 22 nights in Sep 2024

8/10 Good

Helen K

Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Stayed 1 night in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay in Cardiff - hotel staff were pleasant and helpful. My only criticism is that the rooms don’t have usb charging points for phones - I didn’t think to bring a charging plug as most hotels don’t need them nowadays - and I really don’t want to be going back and for to reception to charge my phone. It just makes the hotel seem a little dated - apart from that the hotel was nice and clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Janet

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, very convenient for the centre of Cardiff, but also quiet.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were fantastic. Especially David and Jeremy on front desk. The food in the restaurant was amazing and even got a discount for being a Radisson member. Excellent location close to centre and shops and the theatre was literally next door which was perfect. We booked a couple of treatments, back and neck massage and express facial. My friend had a fabulous treatment but mine was terrible. I am a beauty and massage therapist and the person who did my treatment clearly didn't know what she was doing. She didn't massage towards the lymph glands, she massage over my spine and my neck was in agony for over a week afterwards. I should have said something at the time but I was in too much pain I just wanted to go and lie down. The pool area was so busy there was nowhere to sit and the hot tub was broken so this really made the whole experience memorable for all the wrong reasons I'm afraid. I also didn't want to be responsible for someone possibly losing their job but in hindsight I wish I had spoken to the Spa manager about it when I was there.
Stayed 2 nights in Sep 2024