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"The corridor light needs to be brighter. It’s a bit dark at the corridor."

"First of all let me say that we really enjoyed our stay. The room was just fine, the view was amazing, the pool was good and the restaurant (we only had the breakfast buffet) was very good. The location couldn't have been much better due to it's proximity to the markets. The hotel staff were all excellent and we were very happy with the price. The only negative things I have to say are some minor condition complaints. Our room needed to have the carpet cleaned and the sofa needed it's upholstery...

" I had a wonderful stay at Hyatt Regency Kinabalu, which is conveniently located right in the city center — perfect for shopping, dining, and exploring. Everything I needed was just a short walk away. The staff were exceptionally friendly, helpful, and approachable, always ready to assist with a smile. Their warm hospitality really made my stay even more enjoyable. I would highly recommend this hotel to anyone looking for a comfortable and convenient place to stay with excellent service."

"Best hotel to start the year 2024! The service was great. The staff were super polite and friendly. The room was vast and I added with a rollaway bed without any issues - still very spacious. There’s free breakfast too. Near shopping complex just this one focused more on electronic products. Not something tourists will want to buy. Haha. Overall, I will stay in this hotel again. ❤️"

"The property and staff exceeded my expectations! Next time I am back in town I will definitely stay there again. "

"the staff on reception are very Helpful. the room is adequate for a business trip for an engineer. the bed was not the most comfiest i have ever stayed in but the room was clean and tidy as could be made like others i have stayed in in this area they are tired and could do with a sprucing up but with the price per night being as it is you can not complain to much, does not have a restaurant but a coffee shop attached , very nice coffee and cakes "

"Great hotel and accommodation. Breakfast need to be a bit more European/ Australian oriented. Prices at restaurants a bit high. We want to mention James, at the reception to say my big THANK YOU 🙏, for his help, support and great customer service! Looking for something particular, he did his best to help as. Again -big, big THANK YOU, James !!! The best customer assistant we ever met worldwide !"

"The staff are very friendly and professional, ensuring your safety. The hotel is centrally located making it easy to walk to nearby shops and attractions. The Pullman is currently under renovation, which it sorely needs as its age is showing in the west and year of its rooms. Once the renovations are done, the hotel will be more pleasant."