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"This was a very nice property with a great pool and comfortable rooms. My daughter loved the waterslide and had fun at the kids club. The discovery centre was a unique addition. The restaurant offerings were delicious but lacked a bit in terms of completing a meal (eg Indian food but no raita or chutneys, Malaysian coffee but no condensed milk). The pool area could have used more things like light sandwiches , nachos etc. attention to detail could be improved on (eg you ask on your online...

"The staff, the staff, the staff. Such genuine helpful staff quick to resolve any problems. Genuine smiles. The East Malaysians are the best hosts."

"BEAUTIFUL ESCAPE. "

"Excellent staff assistance"

"Staff not really friendly"

"While the hotel is already run down, house keeping services were good to compliment our stay. The smell of the room was damp as if it was not occupied by customer quite a while. I had to spray some air freshener before I could breath comfortably. Breakfast spread could be much better with more variety of food to keep up with the 'resort' standard."

"Just excellent. Also, great for those who bring their children. "

"Permai is fantastic, we had a treehouse and enjoyed waking up to monkeys and bird song each morning. It is a perfect place to just relax and do nothing or book some tours from. The staff were all lovely and helpful, if driving us themselves to catch a late afternoon boat trip. We extended our stay another night as we loved it so much."