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"My family and I enjoyed this hotel. The location was good, it felt like a mostly safe area (though we were approached a couple of times by people asking for money while standing out front). Valet parking at the hotel is pricey (expected in downtown Chicago), but we parked in a garage around the corner for less ($53). The happy hour was nice- limited snacks, but the complimentary drinks, 2 per evening, were appreciated! And the breakfast offerings were pretty good, but get there early! I believe it runs 6:30am-9:30am, but after 7:30-8, it gets pretty busy. The coffee was just ok, so I went to the Starbucks next door for my morning coffee fixes. My son enjoyed the pool, but it gets pretty crowded later in the evening (closes at 10pm). Plenty of elevators, never had to wait long. And the desk staff, along with the food staff, were great! Would definitely stay here again."

"Great location, close to every attraction in the city."

"great location"

"W hotel"

"Front desk very kind "

"Nice place "

"Prime Chicago location. Great views"

"Fast and easy check in and check out! "

"My son and I stayed here for a weekend visit to Chicago. The staff were very friendly and overall it was a very nice property. The rooms are a bit small, but didn't feel overly cramped. Water pressure in the shower was amazing. Very convenient to the train and also overnight parking, which ended up being $50 less per day than the valet which was perfect since we didn't need our car at all."