Find Family Hotels in West End

"Property is gorgeous. Boutique feel with great service. Food was excellent. Cliff location was unique. Gym needs updating and is small. Pools are great. Great bar. Have to drive everywhere as streets not safe for walking. "

"Tensing Pen is a fabulous place. It’s showing its age a bit, and isn’t what was when I came in 2012, when it was world class, but then Negril seems to have struggled a bit as well. Despite these deficits, it remains an amazing place to completely relax, unwind, and go off grid. If you like the bohemian feel and want to step away to another world, this is the spot. The natural beauty, combined with great food, and wonderful staff make this a hidden gem. "

"From the phone call conversation, the front desk staff, the bell man, the room, the dining options, the varieties of food was excellent. I wish I could take home all the staff. They treated me and my friends as guests not anything else. I was happy I chose this location to have our girls vacation. My overlooking the ocean was magnificent. I could go on and on with all the positives but experiencing it is a different level of happiness."

"Even though we booked last minute I was extremelh disappointed on how this property is maintained . property lacks character and is really dated. room is small. tv is from the stone age and after trying two different tvs finally Jerome ( great staff) got one to work. The chairs outside the room were rusty and old. the bed was uncomfortable. The property has great potential but needs someone with a vision to manage it in the 21st century."

"The chefs was great and front desk person was great however the room Roche the pillow is dirty and the room was also leaking you could see the water in temptation and they had a water bubble behind the TV on the wall"

"Audrey did a Great job and was very nice. I will Definitely be back!!!"

"This location was a cute loft bedroom with a small kitchen. Outdoor patio was nice to sit at for breakfast. The building is under renovation and will be very pretty when done but had a lot of construction debris/trash when we stayed. There is a grocery store supposed to open up on the property. Otherwise there was one nearby along with fast food snd other small restaurants within walking distance. Our host was very responsive and helped us arrange tours and transfers. "

"I was unable to stay at location as Borge rooms were FILTHY!! There was mildew and other gross stuff growing under the slip pads inside the bathtubs. In my estimation, these had not been removed in several months. I had to seek and got alternate accommodations. I have already submitted this and would like a full refund as I have stated , I was unable to stay onsite. No one except wat amounts to be a security guard was onsite to address my issues which included waiting 1.5 hours for keys to...