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"amazing hotel!! the concept, the decoration, & the vibe! the staff are very nice and helpful! The hotel is very convenient, it's a 1 min walk from the metro station and a 2 min walk from the very vibrant shopping streets. definitely having the cumberland as my go to hotel whenever im in london. ps: pillows aren't very comfy to sleep on"

"Excellent service "

"One night only stay. Staff were efficient, helpful and dealt quickly with check in etc. Beds clean and comforta lr."

"The hotel is in a fabulous position next to Fortnum & Masons, close to theatres and lovely shops. The hotel is very clean and the staff could not do enough for us happily and with a smile, especially Onsenka. It was a trip for my 70th birthday and they went above and beyond. Defo go again. "

"Very clean and close to all areas walking distance "

" Excellent hotel in central London Friendly staff "

"Excellent staff and convenient! Great location. "