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"Really good customer service"

"Service is good & rooms are clean. Breakfast buffet spread is good too. We enjoyed our stay & will be back again."

"This hotel was convenient as it is directly across from the Shinagawa Train Station which also has the Shinkansen (bullet train), as well as the JR Tokyo Loop Line (Yamanote Line) for easy access within Tokyo and beyond. The hotel property is huge and has a 7 Eleven right on the property. The room we booked was on the large size for a Tokyo hotel room, and we were very comfortable. They also have bowling on property as well as a food court, self-serve laundry, restaurants and other conveniences. We will definitely stay here again."

"Spacious and cleanliness room. Location is very convenient. Easy to access everywhere. If you aimed for a shopping trip, this hotel would be a great choice l. "