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"The property itself is quite a bit nicer than what I expected during booking. Or at least the lobby is. The rest of the hotel feels quite dated. Still using physical keys for the doors which stylistically is neat but combined with the dated feel of everything else in the room, just made it feel even older. That said, had a pleasant stay and sleep. No real complaints."

"The front desk team went out of their way to make guest feel welcomed and taken care of from the moment we arrived. They were attentive, joyful and helpful. There were events/parties happening 2 of the 3 nights we stayed, so the lobby and our floor were busy, but once we were in our room, it was not an issue (noise did not travel). Overall incredible stay and would go back in a heartbeat."

"Good food"

"Everything was amazing! The staff was so friendly and helpful with the check in/check out process. The room was cleaned every three days, which was very nice. Loved it here. Definitely will stay again"

"Hotel staff was very accommodating and polite. Location is excellent for transportation, shopping and dining. Very near to Hachiko statue. "

"The hotel is in a great location with a short walk to the train station and our rooms had wonderful views. "