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"The shuttles don't come every 10 minutes so I missed my yoga class. "

"I had an amazing relaxing time!"

"Service at the resort was impressive. A few of the workers stood out, such as the buffet hostess who remembered our names and always smiled, Anita in the lobby, and the woman in the Asian restaurant who delivered our drinks. These women were hard workers. I was very pleased that we were assigned a room close to the elevator as requested. I wish your pool/beach loungers were more comfortable and that there were more chairs (not just loungers) around the pools. "

"The rooms are surrounded by Nature and wildlife. Love that! Choices of dining was great! Loved the Beloved for meals all day!! Great service there also. Drinks were fairly basic in as no additional flair of fruit or vegis but not a problem for us. Good coffee shop in Lobby too. "

"The resort was great all around! Only negative experience was a broken air conditioner and it was dealt with immediately. "

"Absolutely love Riviera Maya, the property, and all the upgrades. But most important was the tremendous service we recieved. From the moment we got there Erik and Edgar were totally invested in our experience. They made sure the room was perfect, and throughout the week made sure we had dinner reservations, and that everything was going well. I could tell they genuinely cared. I will never forget how valued the made me and my wife feel. They both deserve a promotion because they are very talented individuals. "

"I really enjoyed my stay. The staff is absolutely amazing, nice and helpful! The room was great and the bed was comfy. I really appreciated all the dining options as we could use other buffets and each one of them has a little bit different vibe and food offer. Thank you for making my stay amazing. "

"Beautiful location and very clean "

"Not enough Spanish music "