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"Best Customer Service from Front Office Filipino Lady Aileen, Housekeeping Fijian Indian Lady Sharon & Indian Man Kuldeep. These 3 Staff Members are the reason why we will come back with my 3 Family Members to the Hotel again! We are were in Auckland for 4 days & each day our 2 Rooms were serviced. My Brother & Mum had Room 123 (1 single & 1 King) their room was perfect. My Sister & I 1st had Room 135 on 1st day. We already found bathroom door was broken off the hinge, both lamps on side of beds & large stains on them & extra doona in cupboard had a large stain on it as well. We reported this to Reception & tock photos. 2nd day we couldn't get into the room & the Reception Team broke open the door & gave us keys to another Room 139. They apologized & we absolutely loved our new room! The convenient location of just minutes away from the International Airport in Mangere close to all our Families & had it's 24 Hour Reception at affordable prices, thats all you need. I paid $875 for 2 Rooms for 4 days for 4 People. We will see you again next time we are in Auckland, NZ! "

"The staff are amazing-very clean and took advantage of the gym facilities. I enjoyed the balcony as well "

"Property was clean and staff were helpful. Location gave access to many hiighlites."

"great place to stay"

"We only stayed here one night - catching a flight the next day, but it was wonderful. They picked us up at the airport, shuttled us back the next day. The staff was great. Loved it!"

"From the moment I stepped out of the taxi until I left the staff were so polite and helpful and professional. The room was perfectly clean and well appointed. The bathroom was spacious - with a bath! Room service dining was timely and a yummy pizza! The bed was very comfortable and there was plenty of storage for those staying for longer than a couple of nights. Thank You I would be very happy to return to and recommend the Cordis. "

"Absolutely fabulous wonderful stay."

"Upper class establishment. Staff interaction and look have improved by well over recent stays. Whomever is running TheGrand now is doing it right. It was an absolute pleasure."

"The cleaning crew could be a little More attentive. There was a pair of shorts left in our closet."