Copthorne Hotel Auckland City

4.0 star property
Eco-certified Auckland hotel in Auckland Central Business District with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Copthorne Hotel Auckland City

Superior 2 Double | In-room safe, desk, blackout drapes, soundproofing
Lobby
View from property
Superior King | View from room
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
The price is AED 216
AED 249 total
includes taxes & fees
6 Jan - 7 January 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

Superior Harbourview King

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Plasma TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 22 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Superior King

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Plasma TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Plasma TV
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior 2 Double

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Plasma TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Superior Two Double Room

  • Sleeps 3
  • 2 Double Beds

Superior King Room with Harbourview

  • Sleeps 2
  • 1 King Bed

Junior Suite

  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
150 Anzac Avenue, Auckland, 1010

What's nearby

  • Queen Street Shopping District - 12 min walk - 1.0 km
  • Auckland Ferry Terminal - 15 min walk - 1.3 km
  • Sky Tower - 15 min walk - 1.3 km
  • Princes Wharf - 16 min walk - 1.4 km
  • SkyCity Casino - 16 min walk - 1.4 km

Getting around

  • The Strand Station - 9 min walk
  • Auckland Britomart Station - 11 min walk
  • Auckland Intl. Airport (AKL) - 25 min drive

Restaurants

  • ‪Old Government House - ‬4 min walk
  • ‪Tanpopo Ramen - ‬7 min walk
  • ‪The Northern Club - ‬6 min walk
  • ‪Hollywood Espresso Metro - ‬6 min walk
  • ‪Saigonz - ‬8 min walk

About this property

Copthorne Hotel Auckland City

Upscale eco-certified hotel near Auckland Ferry Terminal
University of Auckland and Queen Street Shopping District are located near Copthorne Hotel Auckland City, which provides dry cleaning/laundry services, car rentals on site, and a bar. The on-site local cuisine restaurant, Zoes for Breakfast, serves breakfast. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and concierge services
  • A TV in the lobby, meeting rooms, and bicycle parking
  • A front-desk safe, an elevator, and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All 106 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and showers
  • 49-inch plasma TVs with premium channels
  • Wardrobes/closets, balconies, and LED light bulbs

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NZD 30 per day)
  • Limited onsite parking
  • Offsite parking within 820 ft (NZD 30 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: NZD 35.00 for adults and NZD 17.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Zoes for Breakfast
  • Zoes Bar
  • Zoes for Dinner

Things to do

  • Bike parking

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch plasma TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

Outdoor space

  • Balcony

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Self parking fee: NZD 30 per day
  • Nearby parking fee: NZD 30 per day (820 ft away)
  • Rollaway bed fee: NZD 40 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 123346e

We should mention

Free in-room WiFi has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Auckland City
Copthorne Auckland City Hotel
Copthorne Hotel Auckland City New Zealand
Copthorne Hotel Auckland City
Hotel Copthorne Auckland City
Copthorne Hotel Auckland HarbourCity New Zealand
Copthorne Auckland City
Copthorne Hotel Auckland City Hotel
Copthorne Hotel Auckland City Auckland
Copthorne Hotel Auckland City Hotel Auckland

Frequently asked questions

Is Copthorne Hotel Auckland City pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Copthorne Hotel Auckland City?

Self parking is available for NZD 30 per day. Limited spots are available.

What time is check-in at Copthorne Hotel Auckland City?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Copthorne Hotel Auckland City?

Check-out is at 10 AM.

Where is Copthorne Hotel Auckland City located?

Located in Auckland Central Business District, this eco-certified hotel is within a 15-minute walk of University of Auckland, Auckland Ferry Terminal, and Queen Street Shopping District. Queens Wharf and Sky Tower are also within 1 mi (2 km). The Strand Station is 9 minutes by foot and Auckland Britomart Station is 11 minutes.

Copthorne Hotel Auckland City Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 242 out of 1003 reviews" "
Rating 8 - Good. 446 out of 1003 reviews" "
Rating 6 - Okay. 201 out of 1003 reviews" "
Rating 4 - Poor. 80 out of 1003 reviews" "
Rating 2 - Terrible. 34 out of 1003 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff were extremely helpful and polite.
Stayed 3 nights in Dec 2024

6/10 Okay

Anthony

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property looking very tired and in need of refurbishment. Worst condition of any Copthorne I have ever stayed in. When booking, requested quiet room however the room allocated to us was immediately adjacent to lift shaft with constant noise from lifts, leading to two nights of interrupted sleep. Shower gel in bath empty on arrival and still not refilled after first day, by which time shampoo was also empty and not refilled. No coffee/tea etc. refilled after first day, however after contacting reception they were delivered to room.
Stayed 2 nights in Dec 2024

6/10 Okay

Sanjeev

Traveled with family
Disliked: Amenities, property conditions & facilities
the room is old. Bathroom was too tiny and no exhaust fan
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness
Was a good deal and rooms are clean
Stayed 1 night in Dec 2024

6/10 Okay

Lisa

Business traveler
Disliked: Amenities, property conditions & facilities
Was not expecting to have to pay a $50 bond after already paying $175 for my stay. The hotel it self is ok, but could do with some refurbishing, the shower i basically had to bend over back wards to get my hair wet. My overstay was good. Staff were freindly enough
Stayed 1 night in Dec 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024

6/10 Okay

Hugh

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Reception staff were ‘sour’
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance from the harbour and city centre
Stayed 1 night in Dec 2024

8/10 Good

Adrian

Traveled with group
Liked: Cleanliness, staff & service
Close to the city centre. Bed was great, but room and bathroom feels quite dated.
Stayed 1 night in Nov 2024

8/10 Good

Robert

Traveled with partner
Liked: Staff & service
The property need to improve the bathroom door to be lockable and hooks or rails to hand cloths. Air condition is a central unit and noisy.
Stayed 4 nights in Nov 2024

6/10 Okay

Rachel

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Basic maintenance is missing, staff friendly, noisy next to trains but convenient for spark arena
Stayed 1 night in Nov 2024

8/10 Good

Felicia, Tauranga

Liked: Cleanliness
Stayed 1 night in Nov 2024

4/10 Poor

Rebecca

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, housekeeping not doing a proper clean, leaving items from previous guest in the shower. Mini fridge not working.
Stayed 3 nights in Nov 2024

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The noise of small fridge at night time.
Stayed 1 night in Nov 2024

8/10 Good

Hayden

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Robert

Stayed 1 night in Nov 2024

8/10 Good

Allison

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Lilnita

Liked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Jian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexei

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Traveled with family
Liked: Amenities
We enjoyed our stay at the Copthorne. The hotel is walking distance (@2k) to the pedestrian mall, ferries, and HOHO bus. The breakfast is more than adequate, the restaurant and bar were very good. The staff was always friendly and kind.
Stayed 2 nights in Oct 2024

8/10 Good

TIMM

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Standard of superior room a bit below par, rotten toilet room door frame ,rooms needs Paint ,can do better
Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay in the city, convenient walking distance down to the waterfront and main hubs. Decent facilities and friendly staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Traveled with family
Easy stay, lovely staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024