Find Hotel with a Concierge in Shangcheng

"The staff were very helpful and accommodating. Highly recommended!"

"Bad experience.A confirmed reservation for 4 nights stay was made through expedia about a few weeks earlier for the 2 bedroom loft .However ,when I arrived , the hotel said there is no room available for me . This is the worst experience I ever had as it caused so much inconvenience for me and my family."

"Great location. Almost next to West Lake. Our room even has a partial view of the lake. A bus stop right in front of the hotel. Very nice and efficient staff. Plenty of food choice across the street. One drawback: For some reason, it is hard to get a taxi in front of the hotel. Better across the street. "

"It's about 5 - 10 min walk from Subway station. There is a bus stop in front of the hotel, where you can take airport bus to the airport, need to buy ticket first at a tour agency nearby hotel (ask fo location at the hotel). Wifi is ok. "

"Great style, great location."

"Staff is wonderful. Very accommodating . We arrived on a late rainy day and the front desk helped us order ‘ take out ‘. Had 6 days of glorious stay. Thank you very much . "

"the hotel was perfect and it was very clean. but THE LOCATION OF HOTEL AS MENTIONED ON THE WEBSITE IS NOT SAME. IT IS ATLEAST 45MINUTES METRO RIDE FROM WESTLAKE AREA. please recheck and correct so others do not face the same problem. the hotel is not in hangzhou, but in a suburb of yuyang."