Find Hotel with a Concierge in Shangcheng

"Very nice location and great service👍"

"Great location. Almost next to West Lake. Our room even has a partial view of the lake. A bus stop right in front of the hotel. Very nice and efficient staff. Plenty of food choice across the street. One drawback: For some reason, it is hard to get a taxi in front of the hotel. Better across the street. "

"It's about 5 - 10 min walk from Subway station. There is a bus stop in front of the hotel, where you can take airport bus to the airport, need to buy ticket first at a tour agency nearby hotel (ask fo location at the hotel). Wifi is ok. "

"Great...no complaints. Staff was very helpful ordering at taxi when it was time to leave and made sure the driver took me to the right place. Thank you to the staff for your help. "

"the hotel was perfect and it was very clean. but THE LOCATION OF HOTEL AS MENTIONED ON THE WEBSITE IS NOT SAME. IT IS ATLEAST 45MINUTES METRO RIDE FROM WESTLAKE AREA. please recheck and correct so others do not face the same problem. the hotel is not in hangzhou, but in a suburb of yuyang."

"The service is worser than 2017, room cleaning hasn’t washed cup, some guests were smoking at the room and opened their room "

"Good location to west lake."