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Sheraton Grand Hangzhou Wetland Park Resort

5.0 star property
Escape into serenity amidst nature's beauty. Indulge in fine dining, then unwind by taking an invigorating dip in the indoor pool.

Choose dates to view prices

Photo gallery for Sheraton Grand Hangzhou Wetland Park Resort

Lobby
Lobby
View from property
43-inch LCD TV with satellite channels, iPod dock
Club Twin Room, 1 Double Bed, Balcony | Premium bedding, down comforters, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Breakfast available
  • Gym
  • Room service
The current price is AED 346
AED 403 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Deluxe Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room, 1 Double Bed, Balcony

Club Twin Room, 1 Double Bed, Balcony | Premium bedding, down comforters, in-room safe, desk

Club Twin Room, 1 Double Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Club Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony, Garden View

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Double Beds, Balcony, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite, 1 King Bed with Sofa bed

Family Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, in-room safe, desk

Family Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 95 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Club Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Kids Fun Room, 2 Double Beds, Balcony

Kids Fun Room, 2 Double Beds, Balcony | View from room

Kids Fun Room, 2 Double Beds, Balcony

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Kids Fun Room, 1 King Bed, Balcony

Kids Fun Room, 1 King Bed, Balcony | View from room

Kids Fun Room, 1 King Bed, Balcony

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Balcony

Premium bedding, down comforters, in-room safe, desk

Superior Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Glamping Room, 2 Double Beds, Balcony

Glamping Room, 2 Double Beds, Balcony | Premium bedding, down comforters, in-room safe, desk

Glamping Room, 2 Double Beds, Balcony

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Glamping Room,1 King Bed, Balcony

Glamping Room,1 King Bed, Balcony | Premium bedding, down comforters, in-room safe, desk

Glamping Room,1 King Bed, Balcony

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

JW Marriott Hotel Hangzhou

  • Pool
  • Spa
  • Kids pool
  • Parking included
9.0 out of 10, Wonderful, (215)
The price is AED 368
AED 430 total
includes taxes & fees
2 Mar - 3 Mar
JW Marriott Hotel Hangzhou

About the neighborhood

Map
1 Westbrook Resort, Zijinggang Road, Hangzhou, Zhejiang, 310030

What's nearby

  • Xixi Wetland Park - 1 min walk
  • Lingyin Temple - 6 min drive
  • Hangzhou Botanical Garden - 8 min drive
  • West Lake - 8 min drive
  • Zhejiang University Yuquan Campus - 8 min drive

Getting around

  • Dongyue Station - 11 min walk
  • East Railway Station - 13 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 52 min drive

Restaurants

  • ‪脉舟回香阁 - ‬2 min drive
  • ‪和茶馆 - ‬6 min walk
  • ‪重庆刘一手火锅 - ‬2 min drive
  • ‪西溪天堂 - ‬19 min walk
  • ‪东明升酒吧 - ‬19 min walk

About this property

Sheraton Grand Hangzhou Wetland Park Resort

Luxury boutique hotel located near Xixi Wetland Park with rooms refurbished in 2023
Located close to Lingyin Temple, Sheraton Grand Hangzhou Wetland Park Resort provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Fitness classes are offered at the 24-hour gym; the property also has a business center. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool, with a lifeguard on site
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and airport pick-up service (surcharge)
  • An electric car charging station, express check-out, and a children's club (surcharge)
Room features
All 380 rooms boast comforts such as premium bedding and pillow menus, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and deep soaking tubs
  • 43-inch LCD TVs with cable channels
  • Wardrobes/closets, balconies, and free infant beds

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 196 for adults and CNY 196 for children
  • 3 restaurants
  • Room service available

Restaurants on site

  • Feast
  • Yue
  • Satine

Things to do

  • 24-hour fitness center
  • Fitness classes
  • Bicycle rentals
  • Children's pool
  • Indoor pool
  • Lifeguards on site
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • Free cribs/infant beds
  • Indoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms - 10

Outdoors

  • Garden
  • Lifeguards on site
  • Terrace

Spa

  • 7 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Braille signage
  • Elevator
  • Elevator door width (inches): 51
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Renovated guestrooms - July 2023
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch LCD TV
  • Cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Local meal delivery service

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 327.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 196 for adults and CNY 196 for children
  • Airport shuttle fee: CNY 660 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: CNY 327.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sheraton Hangzhou Wetland Park
Sheraton Hangzhou Wetland Park Resort
Sheraton Wetland Park
Sheraton Wetland Park Resort
Wetland Resort
Sheraton Grand Hangzhou Wetland Park Resort
Sheraton Grand Wetland Park Resort
Sheraton Grand Hangzhou Wetland Park
Sheraton Grand Wetland Park
Sheraton Hangzhou Wetland Park
Sheraton Grand Hangzhou Wetland Park Resort Hotel
Sheraton Grand Hangzhou Wetland Park Resort Hangzhou
Sheraton Grand Hangzhou Wetland Park Resort Hotel Hangzhou

Frequently asked questions

Does Sheraton Grand Hangzhou Wetland Park Resort have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:30 AM–11:00 PM.

Is Sheraton Grand Hangzhou Wetland Park Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Grand Hangzhou Wetland Park Resort?

Self parking is free at this property.

What time is check-in at Sheraton Grand Hangzhou Wetland Park Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sheraton Grand Hangzhou Wetland Park Resort?

Check-out is at noon.

Does Sheraton Grand Hangzhou Wetland Park Resort provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of CNY 660 per vehicle applies.

Where is Sheraton Grand Hangzhou Wetland Park Resort located?

This family-friendly Hangzhou hotel is located on the waterfront, within 3 mi (5 km) of Xixi Wetland Park and Lingyin Temple. West Lake is 4.6 mi (7.4 km) away. Dongyue Station is 11 minutes by foot and Gudun Road Station is 22 minutes.

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Sheraton Grand Hangzhou Wetland Park Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 77 out of 140 reviews
Rating 8 - Good. 42 out of 140 reviews
Rating 6 - Okay. 11 out of 140 reviews
Rating 4 - Poor. 6 out of 140 reviews
Rating 2 - Terrible. 4 out of 140 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Aug 2024

4/10 Poor

Wing Chi

Liked: Cleanliness
Disliked: Staff & service
Reception counter staff attitude is very bad and not well trained

2/10 Terrible

DONG

Disliked: Property conditions & facilities
The most I dislike about this hotel are the deposit policy, and also it’s very inconvenient for you to get back the room. It’s super long hallway. Usually other 5 stars hotel they will return your deposit money right way once I check out the room. But this hotel, it takes while. I have to called in and asked. It’s not make sense at all. Once the guest leave the hotel , they should not hold the deposit money.
Stayed 3 nights in Jun 2024

10/10 Excellent

YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても快適でした。
Stayed 1 night in Jul 2024

10/10 Excellent

Shaojie

Stayed 2 nights in Oct 2024

8/10 Good

Yingli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Stayed 2 nights in Sep 2024

10/10 Excellent

Pavle

Stayed 2 nights in Aug 2024

10/10 Excellent

REMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel d'excellenr niveau, nous recommandons vivement
Stayed 1 night in Aug 2024

2/10 Terrible

SUJEONG

Stayed 1 night in Aug 2024

8/10 Good

Huiping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
園林設計，小陽台，安靜的環境，都令人感到舒適。
Stayed 3 nights in Jul 2024

10/10 Excellent

YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても快適でした。
Stayed 1 night in Jul 2024

8/10 Good

gelin

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Cih Yu

Stayed 2 nights in Jun 2024

10/10 Excellent

WEI CHENG

Stayed 2 nights in May 2024

8/10 Good

Shau-Tang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Siu Ying

Liked: Cleanliness, staff & service, property conditions & facilities
環境清幽
Stayed 4 nights in Mar 2024

10/10 Excellent

Wing Sum William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性价比高
服务态度很好，房间宽敞舒适。早餐食物种類可以多一点。
Stayed 5 nights in Mar 2024

8/10 Good

Carol

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
绿化好。安静。但酒店一直在施工，本来应该很安静的地方却变得非常吵闹。而且在院子里工作的人员大声说话也很吵，这是本次比较意外和遗憾的地方。外出有些不方便，特别是购物和做核酸较远。但去公园比较近，适合散步。另外酒店对残疾人设施还不够，比如轮椅数量不够，且比较旧，有的甚至坏了。希望能得到改善。
Stayed 3 nights in Oct 2022

6/10 Okay

YIBIN

Stayed 2 nights in Oct 2022

10/10 Excellent

feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and refreshing
Stayed 1 night in Oct 2021

10/10 Excellent

Soohong

직원도 착하고 시설도 좋고 편안한 휴가였습니다
Stayed 1 night in Oct 2021