Apartments in Santa Cruz de Tenerife

"A very nice 4* hotel; I’m aware that hotels are designated their stars on the basis of facilities. This hotel is advertised as 5* but in my opinion it is much more inline with what’s expected of 4*. Positives - staff are very friendly, the ocean view from the room was magnificent. Negatives - the coffee at breakfast is truly disgusting, the beds are very hard, the hotel has a very 80’s vibe and decor - think dark wood laminate, foamy ceiling tiles, one buffet restaurant (no ala carte), dismal...

"This is a really good 5 star hotel at a very affordable price. We would definitely book again. "

"Stayed here some years ago, so knew the local. We only popped to Tenerife for 2 nights (yes, it’s perfectly doable as a short break). We had a 3rd floor room with sea view. Bed was comfy and lovely view. Would recommend. "

"Great location Staff were great All new as been re ferb last year Breakfast good Would recommend "

"First class "

"Great views and the staff were super friendly. Did not experience any queuing issues that others have mentioned. Facilities were clean and surrounding areas were serene and relaxing. Food options are plentiful and there’s something for everyone if you have picky eaters. Had a small issue in the room with the AC (normal wear and tear) but was promptly taken care of. Very happy with everything and would highly recommend. "

"Staff were excellent the property especially the rooms was a little tired and needed a refurb. Noisy from the nearby clubs"

"Staff were so friendly and welcoming. We don’t speak Spanish but were made to feel so welcome and were listened to if we needed anything. It was a well kept hotel with spacious rooms and a lovely pool area, the kids pool was a hit. The food was a bit hit and miss and we didn’t get to sample the different restaurants as they weren’t open during our stay. Would definitely go there again."

"Lovely hotel just a couple of minutes from the beach. The sea and sunset views by the outside bar are lovely. The staff are amazing and can’t do enough for you. Rooms are big and really comfy and clean. Breakfast was fab, with different options each day too. It’s a shame that there are so many areas of sunbathing / pool that you can’t access unless you have priority / premium access. But that’s a minor thing really. Would happily stay again. "

"I have just returned from a 5 night winter break here. I have travelled extensively but this hotel is up there with some of the best i have stayed in, certainly in Europe. The staff were all extremely polite friendly and professional. The pools and grounds were beautiful, but the town outside tge horel was very limited. We decided to upgrade to all inclusive on arrival which i would recommend due to the local town being limited for dining options. The dining on offer at the hotel was...

"Excelent"

"The Best hotel in Spain in my opinion. Having stayed here on many occasions. I always find the staff friendly, efficient and professional. Excellent service and a must visit when staying in Tenerife. I have stayed at numerous five star hotels worldwide and this is my personal favourite. Thank you all for a wonderful holiday. Outstanding as always. "