Find Family Hotels in Puerto Plata

"Very luxurious, top notch service "

"The hotel is absolutely gorgeous! The orchid garden is peaceful and sublime. The absolute best thing about the hotel is the staff. Everyone from check in, Jose and Claudia, to check out was fantastic. Housekeeping was excellent with superb attention to detail, the wait staff were patient and knowledgeable and the beach staff was accommodating and friendly. The night security guard even got cushions for us so we could stargaze in comfort! It was a wonderful visit for me and my elderly parents. Thank you! We will be back!! "

"Nice place "

"Enjoyable overall- especially for the orice"

"Perfect to rest"

"The staff was incredibly friendly and always ready to help. The day and night entertainment, along with social gatherings, made for a fun and lively atmosphere. There’s a wide variety of food and drinks available almost 24/7, catering to different tastes. While the rooms could use some renovation, the overall experience is fantastic. The beautiful beach and accessible pool add to the charm, making it a great relaxing place. Overall, it’s definitely worth it!"

"The main and probably the only thing that I did not like was the water pressure and the fact that warm water lasted a few seconds. I had to give my 3 year old cold showers after being in the beach and pool all day. The food was ok but very repetitive. Some food had flavor and other tasted like cardboard. Outside of that the entire place was super clean and staff was very attentive. Be careful with the vendors by the beach if they think you don’t know they will over charge you on things. The store in the place was also super expensive. A small kids candy toy was priced at $17 dollars. Something that cost in Florida $2 at a gas station. But I honestly cannot complain. I was able to go to all the bear by resorts that lifestyle has and use any pool other than VIP. Check in was easy and it ver all I would go back for sure. "

"The staff does so much to make sure the stay is great. We have gone to Gran Ventana for 16 years and love it. We had no water due to a pump issue in town and the staff was lugging buckets to help flush toilets and make it so it was barely noticeable. The staff works so hard! no water was not in their control, but they did great to accommodate the situation. Beaches are great. The food is amazing! There is enough shade or sun depending on your preference. Rooms are clean and stocked daily. A great worry free vacation!"

"Very nice clean rooms"