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"Extremely fun and friendly staff who were extremely patient and helpful. "

"Enjoyed the stay"

"Quiet location ! "

"Rooms were clean "

"The hotel was full of families that were there for a dance competition, so of course it was extremely busy in the lobby. I felt the front desk staff was not on top of things due to the full occupancy of the hotel. My example is that fact that no one informed us of the parking garage policy upon check in. We parked in the adjacent parking garage for two nights. Our parking was $68 dollars. When we checked out they informed us that we needed to have our ticket stamped as soon as we checked in to...

"I enjoyed the convenience of walking everywhere I needed to be. Walkable to Children's Hospital and convenient to coffee shops and restaurants (great takeout for consumption of solo travel)"

"The service at the hotel was excellent. Staff were friendly and accommodating! The hotel offered great amenities such as the gym and the restaurant. Food was tasty! Location was perfect for our visit to see our daughter at university of Pitt. "

"Not our first time at this lovely hotel, but this stay lacked in service. When checking in, we were supposed to get 2 free drinks, which they didn't offer. I had to go back down to ask for them. No apology. Ordered room service to be delivered between 8-8:30p as that's when the person staying with me was arriving from work. The order came at 7:30p, 30 min early. Mentioned it to the front desk, no apology... but offered to reheat it if we wanted. Really? Reheat Pasta and a burger? Asked...