Find Resorts & Hotels with Spas in Parkway Museum District, PA

"Everything was good and all the staff I personally dealt with were courteous and helpful. The issue we felt was lack of proper staffing (valet, check in, bar/restaurant during peak hours for such a large event (dance competition and convention). My travel mates ordered food to go from the bar on Friday evening (2 salads). It took about 45 minutes to receive the boxes-only to get up to the room to discover they had not been given any utensils. When one of them started to go back down to get the forks, the other diner (luckily) noticed that neither of them had been given any salad dressing either. When she approached the waitress that had helped them, she pointed out that they didn’t get their utensils or salad dressing. The waitress said “I didn’t pack the order……..“ I’m sure it was a long shift for her, but a simple, “Oh! I’m sorry!” goes a long way in these situations. "

"Friendly staff, good location, good price mid winter, clean, safe. "

"Easy check-in. Valet service was great and convenient. Hotel was a great location. Easy access from the highway. "

"Love this hotel, the staff was amazing nice and helpful. The aura around the hotel was beautiful. Walkable to all the areas and sights to see! It was a great getaway for leisure and professional activities. "

"Was AWESOME! In my many years of trips this Hotel is 1 of the BEST!!!"

"Switched hotels from across the street and happy we did. Sofitel was perfect from the welcoming team at the front door valet to the housekeeping!! The front desk was very accommodating and Mateo(front desk) was outstanding!!! I will be back for sure. Except the waitress in the bar on Sunday night seemed to ignore us to spend time with friends in the bar. We waited 20 minutes for at least a hello but was ignored the whole time. No worries I won’t drink there if she’s on duty again when I visit. "

"Excellent"