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"We enjoyed our stay here very much! The staff was very friendly and helpful with local information. The rooms were very comfortable and clean. The breakfast was very good as well and the selection was just enough. Parking garage was right next to hotel for our pickup truck and reasonably priced. We will definitely be back again!"

"Fabulous staff and lovely room. Sad to see the Byward Market area go downhill."

"Easy walk to canal to skate. Easy walk to Byward Market to enjoy live music at pub and dinner ."

"Walkable, clean. Excellent customer service. "

"Location was perfect! Ask for the street side view: Confederation Park is a nice view. We loved thst most areas we wanted to visit were in walking distance (we're willing to walk 2 miles or more). We were there over winter snd found Ottawa to have wonderful holiday lighting allover. We plan to return. We dif order salads at the Lord Elgin restaurant and were a little disappointed. Otherwise, i would recommend everyone to stay at this hotel. Their exercise area is decent, too!"

"The hotel is clean and near downtown. The service was okay, but the staff was not friendly or ready to go out of their way to help."

"I love that the room, the very simplest of rooms, had a nice set up with couch, kitchenette and classy bed. If felt like a mini home and that home was new and clean."

"The property, staff and service was absolutely excellent. They only lost a star because the king sized bed is really a double, queen length. Also, the O train entrance seems to attract loitering types, so use the mall entrance. "