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"For the all inclusive eating we never ran into issues with getting a seat but we did tend to eat a little earlier than everyone else it seemed which probably helped. The staff were very helpful and really wanted to make sure you were having a good time. Go to the free concerts/music events and hit up the Sun Bar for evening events. The city tour\tequila tasting was nice but was a long day of driving around so make sure to bring a water bottle. Overall a great experience and will definitely be looking to stay again."

"This is the best resort EVER!!! If you ever find availability Kristal grand Nuevo is the one. Everyone is so kind and friendly, as soon as I arrived, ROBERTO was so helpful he thought me things I didn’t know and everyone at the reception is great. Top Notch service. Everyone is so happy in this resort, It’s fun and relaxing...having many bars accessible 24/7 is great, as well as the 24/7 Room service, is fast and the restaurants are good. The spa is 20/10, amazing and the activities to do are many. I’ve been to many resort and this one is the best, check it out if you find it available. LOVE YOU KRISTAL❤️❤️🌊🏖️"

"Get time for kids"

"Stayed here with my family and we had an amazing time. "

"Staff was amazing. Hotel had many activities and a lot of fun"

"Amazing experience at RIU! The staff was so friendly and the resort was very well maintained and clean. Will return again "

"Staff was great, activities were fun, loved the location on the beach, food was excellent."

"I love Grand Palladium but there is a room for improvements"

"Easy check in staff was was very helpful. Lots of good entertainment."