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"Really good customer service"

"This hotel is tucked away across the canal from Tokyo Dome and all its plentiful restaurants and things to do. It’s convenient to both Suidobashi and Iidabashi metro stations. Just know that it seems dining options are more limited on weekends with many smaller dining places closing on weekends, but the good news is that with a 10-12 minute walk, you have endless options at the Tokyo Dome area. There is a small terrace mall next door with some adequate options during weekends and a great coffee shop across the canal (Rec Coffee). Would stay here again! "

"Love the experience "

"There are convenience stores, drugstores and other facilities/shops inside the building."

"Great hotel with great facilities "

"All the staff were friendly and helpful. I would love to stay there again. "

"Great hotel! Super easy to get around to Disney (both parks via Monorail with bus provided by hotel). Visited Ikspiari many times for good food, but also enjoyed the food in the hotel as well. Le Jordin was awesome! Ate there for breakfast each morning. The staff were superb and seating was easy (via the virtual queue) and the food was delicious. Absolutely don't hold back on the waffles! :D The view from the room (sea view) was amazing... wanted to stay there all day but had too many plans in Disney. I thoroughly enjoyed the stay!"

"beautiful hotel with nice view from room . easy check in great location late check out"

"Great before early morning flight. Checked in via free shuttle bus to terminal 1 (10 minute trip) then came back for breakfast "