Find Boutique Hotels in Lucerne

"This hotel was amazing. It was very clean. More than that the service we received was exemplary. We hadn’t booked parking as we thought it would be available. The staff made extra effort to find parking with their sister hotel. Even did valet service for us by, as we found out at checkout, the GM Marc himself! What a wonderful hotel! I would recommend to any family members traveling to Switzerland. "

"Amazing!! The view from the room was on another level. Walking distance to the old town. "

"This is one of our favorite hotels ever! We have been here two years in a row and the staff is a top reason for our return! They go above and beyond in every way to make your experience special! Location is perfect as well. "

"The air conditioning was not cooling the room, which is really small, making hard to stay or sleep there. Customer assistance gave incomplete information. "

"Very good "

"Bathtub where shower is, is very hard to get in and out if you are a mature person. Step down to bathroom from bedroom also is an issue if you need to use bathroom in the middle of the night in the dark. "

"Location was excellent and right next to the city center and train station. Staff was friendly and helpful. Construction was ongoing and right outside our bedroom window with construction starting at 7;00am. It was impossible to sleep with the early morning drilling. Otherwise, the room was adequately stocked and nightly turndown service was appreciated. "

"Worst place ever ! Our flight was delayed we reached 11 pm in night it was raining the front door towards reception was locked. We were standing outside the property with my family of three with 13 year old kid there was a door bell the lady did not let us in. I have to call Hotels.com and agent Was on phone with me for one and half our to convince her that booking is correct and finally she was satisfied . She tried to let us (buzz in) apparently they don’t have full time staff in and door...