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Altstadt Hotel Magic Luzern

3.0 star property
Adults-only hotel in Lucerne

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Altstadt Hotel Magic Luzern

Minibar, in-room safe, individually decorated, individually furnished
Jetted tub
Minibar, in-room safe, individually decorated, individually furnished
City view from property
Minibar, in-room safe, individually decorated, individually furnished

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Free WiFi
The price is AED 418
AED 471 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Swiss Chalet

Minibar, in-room safe, individually decorated, individually furnished

Swiss Chalet

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Fan
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Suite

Minibar, in-room safe, individually decorated, individually furnished

Honeymoon Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Fan
Blackout drapes/curtains
  • 99 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Mystic Room

Minibar, in-room safe, individually decorated, individually furnished

Mystic Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Fan
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pirate Room

Minibar, in-room safe, individually decorated, individually furnished

Pirate Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Fan
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lotus Room

Minibar, in-room safe, individually decorated, individually furnished

Lotus Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Fan
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Angel Room

Hair dryer, towels

Angel Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Fan
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Aladin Room

Minibar, in-room safe, individually decorated, individually furnished

Aladin Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Fan
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Symphony Room

Minibar, in-room safe, individually decorated, individually furnished

Symphony Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Fan
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Egypt Room

Minibar, in-room safe, individually decorated, individually furnished

Egypt Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Fan
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Barock Suite

Barock Suite | Minibar, in-room safe, individually decorated, individually furnished

Barock Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Fan
Blackout drapes/curtains
Separate bedroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite

King Suite | Room amenity

King Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Fan
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lionheart Suite

Minibar, in-room safe, individually decorated, individually furnished

Lionheart Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Fan
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Farmer Room

Minibar, in-room safe, individually decorated, individually furnished

Farmer Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Fan
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Property amenity

Hotel Luzernerhof

Pet friendly
Free WiFi
Breakfast available
Bar
8.2 out of 10, Very Good, (550)
The price is AED 463
AED 518 total
includes taxes & fees
19 Jan - 20 January 2025
Hotel Luzernerhof

About the neighborhood

Map
Brandgässli 1, Lucerne, LU, CH-6004

What's nearby

  • Lucerne Town Hall - 1 min walk
  • Chapel Bridge - 2 min walk
  • KKL Lucerne - 7 min walk
  • Lion Monument - 11 min walk
  • Chateau Guetsch - 17 min walk

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 7 min walk
  • Zurich Airport (ZRH) - 62 min drive

Restaurants

  • ‪Restaurant Rathaus Brauerei AG - ‬1 min walk
  • ‪Hirschenplatz - ‬1 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬1 min walk
  • ‪Bierliebe & Friends - ‬1 min walk
  • ‪Mr. Pickwick Pub - ‬2 min walk

About this property

Altstadt Hotel Magic Luzern

Hotel located in Old Town Lucerne
Altstadt Hotel Magic Luzern provides amenities like shopping on site and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), valet parking (surcharge), and an elevator
  • Smoke-free premises, multilingual staff, and concierge services
  • A front-desk safe, luggage storage, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms are individually furnished, and have comforts such as separate sitting areas, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Heating and fans
  • Bathrooms with hair dryers
  • 26-inch TVs with cable channels
  • Separate sitting areas and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: CHF 19.00 per person

Things to do

  • Shopping

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 26-inch TV
  • Cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
The check-in location differs from the property location; go to: [Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne]
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.
Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 19.00 per person
  • Valet parking fee: CHF 32 per day
  • Late check-out fee: CHF 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Magic Hotel
Magic Hotel Lucerne
Magic Lucerne
Altstadt Hotel Magic Lucerne
Altstadt Hotel Magic
Altstadt Magic Lucerne
Altstadt Magic
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel Lucerne

Frequently asked questions

Is Altstadt Hotel Magic Luzern pet-friendly?

No, pets are not allowed at this property.

How much is parking at Altstadt Hotel Magic Luzern?

Valet parking is available for CHF 32 per day.

What time is check-in at Altstadt Hotel Magic Luzern?

Check-in start time: 3 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Altstadt Hotel Magic Luzern?

Check-out is at 11 AM. Late check-out is available for CHF 50.00 (subject to availability).

Where is Altstadt Hotel Magic Luzern located?

Located in Old Town Lucerne, this hotel is steps from Lucerne Town Hall, Rosengart Collection, and Chapel Bridge. Jesuit Church and Saint Peters Church are just steps away. Lucerne (QLJ-Lucerne Train Station) is 7 minutes by foot and Lucerne Station is 7 minutes.

Altstadt Hotel Magic Luzern Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 267 out of 858 reviews" "
Rating 8 - Good. 355 out of 858 reviews" "
Rating 6 - Okay. 142 out of 858 reviews" "
Rating 4 - Poor. 51 out of 858 reviews" "
Rating 2 - Terrible. 43 out of 858 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carroll, Tarzana

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good,lovely open windows,elevator,nicely decorated..also interesting
Stayed 1 night in Nov 2024

8/10 Good

Paul

Traveled with partner
Disliked: Staff & service
We liked the property’s proximity to many of the sights to see in Luzern, however one day we came back from a day of going out and the door was wide open. We doubled checked when we left that the door was closed, so it must have been housekeeping that left our door wide open. Luckily all our things were still in the room and not stolen. After that we did not let housekeeping come into our room in fear that they would leave our door wide open again.
Stayed 2 nights in Nov 2024

10/10 Excellent

april

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect area
Stayed 2 nights in Nov 2024

6/10 Okay

mei hui

Traveled with partner
Disliked: Amenities
Convenient, but the room pretty old and no ac
Stayed 1 night in Oct 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in historic inner city! Walkable everywhere in town to restaurants, shopping and sightseeing from the hotel! Wonderful staff at checking office located right at the hotel Krone right around the corner! Clean room and facility! Only very few utility vehicles as that part of the city is closed to traffic! Only minutes away walk from the train station across the bridge. Thank you altstadt Magic lucern hotel!👍
Stayed 2 nights in Oct 2024

2/10 Terrible

Neha

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Save yourself and your trip by not booking this property. All the things mentioned in other reviews (webs, check in at other hotel, no parking, terrible odour in the room, and flight of stairs) are all true. I wasted 1 hr just to find the hotel, another hr to cancel the property and find another hotel because the hotel was in such poor state.
Stayed 4 nights in Oct 2024

8/10 Good

Beth, East Windsor

Traveled with partner
Liked: Cleanliness, staff & service
There are several different rooms offered at this location. Be aware that not all rooms are appropriate for all people. Someone over six feet tall would find the shower in the Angel Room of this hotel very difficult.
Stayed 1 night in Oct 2024

2/10 Terrible

Kamaldeep

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible property. It’s not a Hotel rather a horrible bedroom only. Hard to locate
Stayed 1 night in Oct 2024

8/10 Good

Mingqi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good. next to Chapel bridge. Easy walk to train station and boat dock. Restaurant nearby.

10/10 Excellent

Ashwani Kumar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reached the hotel on the 6th October. The reception staff namely; Kay was very helpful and accomodating, on our request we were provided the room a bit earlier than the check-in time. Our room was on the 6th floor. After check-in we went around the Lucerne Lake. After coming back to the hotel we found that the elevator was not working so we went to the reception and informed the front office man who expressed his inability to do anything because no technician would be available on that day as it was a Sunday. I explained to the front office man that it would not be possible for my wife to climb the stairs and he should shift us to another property. To our absolute pleasure and surprise we were accommodated in a suite on the 1st Floor
Stayed 2 nights in Oct 2024

4/10 Poor

Andrei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All in all it’s an interesting place to stay with each room having a theme. But the parking is very hard to navigate, hotel offers valet but to find your way to the valet is hard. The check in desk is at a nearby hotel in a different building. Staff is friendly and helpful.
Stayed 1 night in Oct 2024

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and relatively quiet. There were a number of restaurant options in the area and it was within easy walking distance to many of the sites that are clearly worth seeing. The breakfast was outstanding.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like location and the romm
Stayed 2 nights in Sep 2024

8/10 Good

David

Traveled with partner
Liked: Staff & service, property conditions & facilities
Stayed in Egypt room which is top floor. Themed rooms are weird and kinda fun at the same time. Thank goodness weather was cool enough for open windows given room has no AC. Expensive due to location in center of old city. The beautiful clock tower ( just across the square) chimes the hours all night which made for unrestful sleep with windows open. I’d recommend ownership add AC to the room.
Stayed 2 nights in Sep 2024

6/10 Okay

David

Traveled with group
Liked: Staff & service
Lots of stairs to get to the room and kind of odd that you had to check in at a different hotel. Overall was in a good location
Stayed 2 nights in Sep 2024

6/10 Okay

Julie

Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
interesting hotel entrance
the room was fine and clean. the beds were comfortable. The strange thing was there was no lobby and you checked in at a partner hotel. The entrance was in an alley that was usually filled with restaurant employes smoking under the overhang.
Stayed 1 night in Sep 2024

6/10 Okay

Carla, Lutz

Liked: Cleanliness
The day we arrived, the gentleman that greeted us was not the friendliest. Some people should understand that if you are working at the front desk you should be nice and welcoming to your guests. I wish I had his name. Later we were helped by a blond guy that was super nice. On our check out Kai was also super nice as well. In general the hotel is ok. Was close to everything. For one night was good enough. We opted to pay for breakfast which was great and the variety was very good.
Stayed 1 night in Sep 2024

2/10 Terrible

Ethel

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Most pictures shown on expedia were totally different to what we got, very disappointing. Room did not have AC which is understandable weather was nice, there was 2 little fans in a closet but none of them worked.
Stayed 1 night in Sep 2024

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room for stay in Lucerne. The hotel was in Old Town. Room was quiet at night even with the windows open. Lots of things to do and see during the day. Easy walk to train station and could be anywhere in Switzerland in 1-2 hours.
Stayed 4 nights in Sep 2024

8/10 Good

Leanne, North Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
You can’t beat the location but it’s very noisy. There is a restaurant downstairs and the clock tower. You can close the windows to help block out the noise but then it was way too hot in the room even with the fan. There are no staff on site they are at their other hotel which is also where you check in. Breakfast is also available at a price at the other hotel. Otherwise room was fine and the location is fantastic. They offer valet parking if you arrive by car as we did again at the other property which is about a 2 min walk
Stayed 2 nights in Sep 2024

2/10 Terrible

Zeeshan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very dirty and small. Staff was very rude and not willing to help. No A/c in the room. Terrible stay. Avoid at all cost
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2024