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Grand Hotel Europe

4.0 star property
Boardwalk/promenade hotel with free breakfast and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Europe

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi
Lobby sitting area
Front of property
Junior Studio Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
The price is AED 831
AED 903 total
includes taxes & fees
28 Nov - 29 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Double Room, 1 Bedroom

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Hair dryer
Private bathroom
Champagne service
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Studio Suite, 1 Bedroom

Junior Studio Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Junior Studio Suite, 1 Bedroom

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Hair dryer
Private bathroom
Champagne service
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Superior Double Room, 1 Bedroom

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Champagne service
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room Single Use, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Double Room Single Use, 1 Bedroom

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Hair dryer
Private bathroom
Champagne service
Coffee/tea maker
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Double Room Single Use, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Superior Double Room Single Use, 1 Bedroom

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Champagne service
Coffee/tea maker
  • Sleeps 1
  • 2 Twin Beds

View all photos for Panoramic Double Room Single Use, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Panoramic Double Room Single Use, 1 Bedroom

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Hair dryer
Private bathroom
Champagne service
Coffee/tea maker
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Quadruple Room, 1 Bedroom

Standard Quadruple Room, 1 Bedroom | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Quadruple Room, 1 Bedroom

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Hair dryer
Private bathroom
Champagne service
Coffee/tea maker
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Panoramic Double Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Panoramic Double Room, 1 Bedroom

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Hair dryer
Private bathroom
Champagne service
Coffee/tea maker
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, 1 Bedroom

Standard Triple Room, 1 Bedroom | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Triple Room, 1 Bedroom

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Hair dryer
Private bathroom
Champagne service
Coffee/tea maker
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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Astoria Lucerne

Free WiFi
Restaurant
Air conditioning
Gym
8.6 out of 10, Excellent, (654)
The price is AED 867
AED 935 total
includes taxes & fees
26 Nov - 27 Nov
Astoria Lucerne

About the neighborhood

Map
Haldenstrasse, 59, Lucerne, 6006

What's nearby

  • Lake Side Promenade - 1 min walk - 0.1 km
  • Swiss Transportation Museum - 12 min walk - 1.0 km
  • Lion Monument - 16 min walk - 1.3 km
  • Chapel Bridge - 20 min walk - 1.7 km
  • KKL Lucerne - 2 min drive - 1.9 km

Getting around

  • Luzern Sgv Station - 7 min drive
  • Zurich Airport (ZRH) - 67 min drive

Restaurants

  • ‪MOzern - ‬7 min walk
  • ‪Grand Casino Luzern - ‬8 min walk
  • ‪China Restaurant Jialu National - ‬10 min walk
  • ‪Vesper - ‬12 min walk
  • ‪VILLA Schweizerhof - ‬4 min walk

About this property

Grand Hotel Europe

Upscale hotel near Chapel Bridge
Consider a stay at Grand Hotel Europe and take advantage of a free breakfast buffet, laundry facilities, and a bar. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and a restaurant are available to all guests.
Other perks at this hotel include:
  • Self parking (surcharge), multilingual staff, and a porter/bellhop
  • An elevator, luggage storage, and a computer station
  • Smoke-free premises, a vending machine, and a 24-hour front desk
Room features
All 177 rooms offer comforts such as free WiFi and safes.
More amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • 48-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, highchairs, and electric kettles

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (CHF 25 per night; includes in/out privileges)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Wine tasting room

Family friendly

  • Highchair
  • Laundry facilities

Conveniences

  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Smooth flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 48-inch flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 13 2024 to April 30 2025 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
  • Hallway
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CHF 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Grand Hotel Europe AG
Grand Hotel Europe Hotel
Grand Hotel Europe Lucerne
Grand Hotel Europe Hotel Lucerne

Frequently asked questions

Is Grand Hotel Europe pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Hotel Europe?

Self parking is available for CHF 25 per night. Limited spots are available.

What time is check-in at Grand Hotel Europe?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hotel Europe?

Check-out is at noon.

Where is Grand Hotel Europe located?

Situated on the boardwalk/promenade, this hotel is within 1 mi (2 km) of Lake Side Promenade and Chapel Bridge. Grand Casino Lucerne and Hofkirche are also within 15 minutes. Lucerne (QLJ-Lucerne Train Station) is 20 minutes by foot and Lucerne Station is 20 minutes.

Grand Hotel Europe Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 22 out of 45 reviews" "
Rating 8 - Good. 11 out of 45 reviews" "
Rating 6 - Okay. 7 out of 45 reviews" "
Rating 4 - Poor. 4 out of 45 reviews" "
Rating 2 - Terrible. 1 out of 45 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel. Was the room hot at first? (It was 30 degrees and sunny outside.) Yes, but it cooled down once the ventilation system started up, and we all slept well. We had a room on the first floor, and the cutest little balcony. If you're looking for a brand new hotel, this is not the place for you. But its age is its charm, and we enjoyed the elegance of this hotel very much. It was sparkling clean, and all the hotel staff was friendly and helpful. We had a great supper in the bar. We would stay again without hesitation.
Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Pro: Bus stop right in front of property which made it more convenient to train station and old town, good breakfast buffet, fan in room, comfortable beds Con: no air conditioning and extra fan was never brought to our room, it was almost unbearable heat and humidity during our stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whilst checking in the staff were excellent and explained everything fully in order to make the most of the visit. The free use of buses was discussed and it was so easy with the bus stop being right outside the hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Bryan

A very enjoyable stay, great location on the lake with easy access to transport to town. Staff were excellent annd breakfast was good. Only downside was no a/c but was ok at night with provided fans. I very much recommend this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ranga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and responsive front desk. Convenient room amenities. Adequately functional. Excellent breakfast. Easy access to HBF.
Stayed 3 nights in Jul 2024

4/10 Poor

Pankaj

Traveled with family
No Air conditioner. Very hot here in July It was in my filter when I booked my hotel initially As must have AC. It was listed as AC providing hotel but not available at the property. Very disappointing!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 3 nights in Jun 2024

6/10 Okay

Abolfazl., Los Angeles

Disliked: Cleanliness
Location was good.
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant hotel with beautiful gardens, fantastic location with balcony view of the lake, at an affordable price. Excellent breakfast and modern facilities all round in rooms, retaining old world charm and beauty down stairs, and still for an affordable price. Friendly and helpful made a pleasurable stay complete.
Stayed 1 night in Jun 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

8/10 Good

maria a

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El hotel es muy antiguo. Está muy bien ubicado pero aunque está muy limpio y organizado no justifica el precio porque es demasiado viejo. Sin embargo nos dieron una habitación con vista al lago y eso hizo más agradable la estancia Al igual que el tamaño de la habitación es muy bueno. Pero el desayuno es muy regular Muy pero muy básico
Stayed 2 nights in Jun 2024

10/10 Excellent

Ahmad, Doha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 2 nights in May 2024

4/10 Poor

Mercedes

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
We checked in on a rainy day and when we opened the bed there was a big brown stain with a hair by it. Looks like they did not change the sheets. Room is very dated. The price you pay if for the location and not for your stay.
Stayed 1 night in May 2024

10/10 Excellent

Boris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel located very close to the lake Lucerne with awesome lake view room and balcony. The room was clean and the bed comfortable. Hotel staff was very nice, gave us suggestions on sight seeing and transportation options in Lucerne. Breakfast was tasty with wide selection and frendly hostess.
Stayed 1 night in Sep 2023

6/10 Okay

Jeanette

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
The place has Old World charm. Accessible to bus. Unfortunately, it was hot during our stay, since there is no air conditioner in the room.
Stayed 1 night in Sep 2023

8/10 Good

PAWAN, SYOSSET

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great staff, clean, convenient and extremely kind. We checked out at 4am for a train to the airport and they packed individual boxes breakfasts for our family.
Stayed 1 night in Aug 2023

8/10 Good

Mahmood Ali

Stayed 2 nights in Aug 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Akira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations. Great location, quiet and comfortable. Would book again.
Stayed 3 nights in Apr 2023

10/10 Excellent

Scharel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024