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"Beautiful modern hotel with excellent facilities and customer service. Highly recommend for anyone visiting Kumamoto."

"The hotel seems fairly new and was very clean. Moreover, the location is right by a tram stop, and is a very short walk to a lot of restaurants and stores, including a nice Shinshigai (large covered shopping area) that is across the street. Only about a 20 minute walk to Kumamoto Castle as well. The bed was very firm, which some might not like, but I thought it was good."

"Ofuro"

"Wish we could have stayed longer - the breakfast is set up for Japanese travellers, but it all looked very pretty! The onsen was clean and not over crowded. The room was very nice and you could borrow a yukata and obi from reception to wander about in. Lovely and would like to come back."

"Spent 9 nights during golden week 2025. Hotel is located on top of a shopping mall and a 3min walk to the main shopping arcade. Tram lines are 3 min walk. Bus terminal is underneath the hotel. Reception is on 14th floor, with hotel rooms located on floors 5-13. No room service. Staff are helpful. Many restaurants in short walking distance."

"amazing hotel with good facilities"

"新市街から近くて良いロケーションですね。部屋も清潔で露天風呂もあり最高でした。値段も安くてお値打ちだと、珍しく嫁さんが褒めていましたのでまたよろしくお願いします。ただ立体駐車場の幅が183㎝までで、私の車は入りませんでした。 気さくな駐車場係のおじさんが近隣の安い駐車場を教えてくれたのが良かったです笑"

"Overall a very excellent hotel. The breakfast in the restaurant was very good. It had a large selection. being very close to the train station made it very convenient. There was also access to other forms of transportation very close. If you have a rental car, there is a Parkade you must pay for behind the hotel. The rental car centres are also located very close to the hotel."

"One of the best hotels I’ve stayed in. The room is incredible, with the sea view and Japanese style, but really contemporary. Service was perfect and the food was really incredible. Best hotel!"