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CANDEO HOTELS KUMAMOTO SHINSHIGAI

3.5 star property
Hotel with a full-service spa, a short walk to Sakura Machi Kumamoto

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Photo gallery for CANDEO HOTELS KUMAMOTO SHINSHIGAI

Public bath
Sauna
Property entrance
Front of property - evening/night
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Free WiFi
The current price is AED 324
AED 356 total
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Private Spa Suite

Private Spa Suite | In-room safe, blackout drapes, soundproofing, iron/ironing board

Private Spa Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
  • 46 sq m
  • Sleeps 8
  • 4 Twin Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Twin Room with Sofa Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Hair dryer
Shower/tub combination
Bidet
  • 22 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Detached private bathroom
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for King Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

King Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Detached private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Single Use

In-room safe, blackout drapes, soundproofing, iron/ironing board

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Detached private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Corner Twin Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Corner Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Detached private bathroom
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Corner Twin, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Corner Twin, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Detached private bathroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for King Room Single Use, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

King Room Single Use, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Detached private bathroom
  • 21 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Triple Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Detached private bathroom
  • 30 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Hollywood Twin Room Non-Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Hollywood Twin Room Non-Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Detached private bathroom
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin (For 3 People Use) Non-Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Twin (For 3 People Use) Non-Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Detached private bathroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Corner Twin Room, Non Smoking, (For 3 People Use)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Corner Twin Room, Non Smoking, (For 3 People Use)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Detached private bathroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Corner Twin (For 3 People Use) Non-Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Corner Twin (For 3 People Use) Non-Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Detached private bathroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room with Sofa Bed, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Triple Room with Sofa Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Detached private bathroom
  • 30 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Detached private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Corner Quadruple, Non Smoking

Deluxe Corner Quadruple, Non Smoking | In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Corner Quadruple, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Detached private bathroom
  • Sleeps 8
  • 4 Twin Beds

View all photos for Double Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Detached private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Quadruple, Non Smoking

Deluxe Quadruple, Non Smoking | In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Quadruple, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Detached private bathroom
  • Sleeps 8
  • 4 Twin Beds

View all photos for Business Double Room Single Use, Non Smoking

Business Double Room Single Use, Non Smoking | In-room safe, blackout drapes, soundproofing, iron/ironing board

Business Double Room Single Use, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Detached private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Corner Twin, Non Smoking

Deluxe Corner Twin, Non Smoking | In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Corner Twin, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Detached private bathroom
  • Sleeps 4
  • 2 Twin Beds

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9.0 out of 10, Wonderful, (1010)
The price is AED 303
AED 333 total
includes taxes & fees
9 Mar - 10 Mar
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About the neighborhood

Map
8-7 Shinshigai Chuo, Kumamoto, Kumamoto, 860-0803

What's nearby

  • Sakura Machi Kumamoto - 5 min walk - 0.4 km
  • Kumamoto-jo Hall - 5 min walk - 0.5 km
  • Kumamoto City Hall - 8 min walk - 0.7 km
  • Kumamoto Castle - 14 min walk - 1.2 km
  • Kumamoto Station Tourist Information Center - 3 min drive - 2.7 km

Getting around

  • Fujisakigumae station - 18 min walk
  • Kumamoto Airport (KMJ) - 50 min drive

Restaurants

  • ‪松屋 - ‬2 min walk
  • ‪らーめん おっぺしゃん 熊本本店 - ‬1 min walk
  • ‪すき家 - ‬3 min walk
  • ‪立ち呑み タマヤ - ‬1 min walk
  • ‪メイドカフェQT - ‬1 min walk

About this property

CANDEO HOTELS KUMAMOTO SHINSHIGAI

Hotel near Kumamoto Castle
Close to Sakura Machi Kumamoto, CANDEO HOTELS KUMAMOTO SHINSHIGAI provides amenities like an indoor public bath (no minerals) and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), a vending machine, and an elevator
  • Luggage storage, smoke-free premises, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 380 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 50-inch flat-screen TVs with satellite channels
  • Heating and housekeeping

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Offsite parking within 1640 ft (JPY 1300 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 2530 per person

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Spa

  • Indoor public bath (no minerals)
  • Outdoor public bath (no minerals)
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 39
  • Grab bar near toilet
  • Toilet grab bar height (inches): 25
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom (not in room)
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 50-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2530 per person
  • Nearby parking fee: JPY 1300 per night (1640 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 6 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel
CANDEO HOTELS KUMAMOTO SHINSHIGAI Kumamoto
CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel Kumamoto

Frequently asked questions

Is CANDEO HOTELS KUMAMOTO SHINSHIGAI pet-friendly?

No, pets are not allowed at this property.

How much is parking at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Limited spots are available.

What time is check-in at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Check-out is at 11:00 AM.

Where is CANDEO HOTELS KUMAMOTO SHINSHIGAI located?

Located in Chuo Ward, this spa hotel is within a 5-minute walk of Shinshigai Shotengai and Sakura Machi Kumamoto. Kumamoto Castle is 0.7 mi (1.2 km) away. Fujisakigumae station is 18 minutes by foot and Kumamoto Station is 25 minutes.

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CANDEO HOTELS KUMAMOTO SHINSHIGAI Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 487 out of 692 reviews
Rating 8 - Good. 142 out of 692 reviews
Rating 6 - Okay. 39 out of 692 reviews
Rating 4 - Poor. 14 out of 692 reviews
Rating 2 - Terrible. 10 out of 692 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

KUAN HUA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very nice hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Winnie Yeung

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, new and clean facilities. Good value for money.
Stayed 2 nights in Jan 2025

10/10 Excellent

LOK MAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

MING FAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we stayed for one night only, the hotel is good to stay, very convenient, close to public transport and easy parking. Sky spa is wonderful!
Stayed 1 night in Dec 2024

8/10 Good

Arun

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location. Roomy rooms for Japanese style hotel. Great condition of facilities. Only bummer was a no tattoo policy for the hotel spa, which impacted me as a western tourist
Stayed 1 night in Dec 2024

10/10 Excellent

Kin kwan

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 2 nights in Feb 2025

10/10 Excellent

Paulman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable to everything. Nice walking streets closed to cars. Clean and quiet rooms.
Stayed 3 nights in Nov 2024

10/10 Excellent

Deborah

Liked: Staff & service, amenities, property conditions & facilities
Great hotel! Loved the spa! Spacious and in a good, easy location. Will choose Candeo again !
Stayed 3 nights in Nov 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel- good-sized room (felt brandnew; we stayed in a 4-bedder), classy PJs, comfortable beds, very clean bathroom, above-average breakfast, clean his/hers (with separate key) onsen. Definitely good value for money. Highly recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic experience with an absolutely gorgeous onsen!
Stayed 3 nights in Sep 2024

8/10 Good

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs very helpful, smart and caring
Stayed 2 nights in Dec 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient close to transportation and dining options.
Stayed 3 nights in Aug 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with an Onsen
Stayed 4 nights in Jun 2024

10/10 Excellent

Man Hon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and spacious bedroom ; a shopping mall nearby which provides food and souvenir shops - perfect location for quick shopping if very tight schedule in trip!
Stayed 2 nights in Jul 2024

10/10 Excellent

ching-yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would like to stay in this hotel again
Great location nice service .Moderately sized room,nice hot spring pooi.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shuk Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, excellent space arrangement, comfortable room setting, efficient check in & check out arrangement, plus nice staff team. Also convenient location.
Stayed 3 nights in Sep 2024

8/10 Good

Kwong Chiu Richard

Liked: Amenities
It’s clean and tidy
Stayed 4 nights in Dec 2024

10/10 Excellent

Teck Boon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Book it !
Amazing breakfast. Feels like a 5 star hotel with very attentive staff. Hotel even have laundry rooms so we could do our laundry after hours. It was an added connivence especially for those with kids. Very close to shopping area.
Stayed 1 night in Nov 2024

8/10 Good

HIROYUKI

Liked: Staff & service, property conditions & facilities
a
Stayed 2 nights in Jan 2025

8/10 Good

Leung

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, good location.
Stayed 3 nights in Jun 2024

8/10 Good

Dr. Dereece

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 2 nights in Dec 2024

10/10 Excellent

WING SZE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Candeo hotels kumamoto
clean and comfortable room, very convenient location.
Stayed 1 night in Jul 2024

10/10 Excellent

WING SZE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Candeo Hotels Kumamoto
spacious and comfortable room, convenient location.
Stayed 1 night in Jul 2024

10/10 Excellent

Hoang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, clean mordern and great location. Sky Spa and Sauna are free and must use, very clean and organize.
Stayed 1 night in Jul 2024

10/10 Excellent

Mechelle

Liked: Cleanliness, amenities, property conditions & facilities
Hotel very clean and nice. English speaking receptionist made check in smooth. Location is right next to local ginza so lots of dining and shopping options.
Stayed 1 night in Jun 2024