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"Given that it was my first time to Palermo, I didn't know what to expect regarding our accommodations at the Grand Hotel Piazza Borsa. Upon entering the lobby, we knew it was going to be indeed "grand" and live up to its name. The staff was both helpful and friendly and our deluxe double rooms were much larger than one normally encounters in Europe. The hotel is perfectly situated in an area where everything is convenient - from restaurants and bars to shopping and major local attractions. We had a minor maintenance issue during our stay, but it was promptly repaired as soon as we alerted the front desk. More importantly though, this is a hotel where the staff is willing to go above and beyond. When we encountered an issue with our rental car while parking to check in, the hotel General Manager Signore Tintori personally intervened on our behalf, especially valuable since none of us spoke Italian. He quickly diffused the situation and alleviated a problem that could have escalated. He even took the time to follow up the next day to ensure everything was in good order. We couldn't have managed without his assistance. Without hesitation, we would return to this property when visiting Palermo again."

"The property is suited on panoramic view of center Palermo Italy where you can experience a beautiful landscape historical sight of the City of Palermo, with everything close by that is well appreciate for the people food art museums etc."

"Fantastic boutique hotel/BB. The owner was very friendly and helpful, and the welcome was great. Our room was large, clean and well appointed. We were overlooking the street below, with a cute balcony. Noise levels were fine, even with live music and a vibrant nightlife on the doorstep (just make sure you close the door properly!) We'll be back to Palermo, and we'll be back to Boutique B&B Vintage too! "