Hotel Porta Felice & Spa

4.0 star property
Palermo hotel in Palermo Historical Center with a full-service spa and free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Porta Felice & Spa

Terrace/patio
Exterior detail
Suite | Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby
Sauna, spa tub, steam room, body treatments, hot stone massages

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Air conditioning
    Air conditioning
The price is AED 417
AED 483 total
includes taxes & fees
2 Dec - 3 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 6 of 6 rooms

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Classic Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

Superior Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
  • 20.0 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Room, 1 Double or 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
  • 17.9 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Classic Room, 1 Double or 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Map
Via Butera, 45, Palermo, PA, 90133

What's nearby

  • Via Vittorio Emanuele - 3 min walk - 0.3 km
  • Quattro Canti - 13 min walk - 1.2 km
  • Teatro Massimo - 18 min walk - 1.6 km
  • Palermo Cathedral - 5 min drive - 3.5 km
  • Palermo Harbour - 6 min drive - 4.9 km

Getting around

  • Imperatore Federico Station - 5 min drive
  • Palermo Central Station - 15 min walk
  • Punta Raisi Airport (PMO) - 26 min drive

Restaurants

  • ‪Pani Cà Meusa Porta Carbone - ‬5 min walk
  • ‪Nautoscopio - ‬5 min walk
  • ‪L'Ottava Nota - ‬1 min walk
  • ‪Pelle d'Oca - ‬6 min walk
  • ‪Cioccolateria Lorenzo - ‬3 min walk

About this property

Hotel Porta Felice & Spa

Upscale hotel near Teatro Massimo
Located close to Palermo Harbour, Hotel Porta Felice & Spa provides free self-serve breakfast, a rooftop terrace, and a coffee shop/cafe. Treat yourself to a sports massage, a body scrub, or a body treatment at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and luggage storage
  • Multilingual staff, tour/ticket assistance, and a reception hall
  • Smoke-free premises, free newspapers, and a front-desk safe
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All guestrooms at Hotel Porta Felice & Spa boast perks such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • Flat-screen TVs with satellite channels
  • Childcare services, heating, and daily housekeeping

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 3281 ft (EUR 25 per night), from 8:00 AM to 8:00 PM; reservations required
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 7 AM–10:00 AM
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible path of travel

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 45 per person (one-way)
  • Nearby parking fee: EUR 25 per night (3281 ft away; open 8:00 AM to 8:00 PM)
  • Crib (infant bed) fee: EUR 10.0 per day
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March
Guests under 12 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Porta Felice
Hotel Porta Felice Palermo
Porta Felice
Porta Felice Palermo
Hotel Porta Felice Palermo, Sicily
Hotel Porta Felice Palermo
Porta Felice Hotel
Hotel Porta Felice
Hotel Porta Felice Spa
Hotel Porta Felice & Spa Hotel
Hotel Porta Felice & Spa Palermo
Hotel Porta Felice & Spa Hotel Palermo

Frequently asked questions

Is Hotel Porta Felice & Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Porta Felice & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Porta Felice & Spa?

Check-out is at 11 AM.

Does Hotel Porta Felice & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 45 per person applies.

Where is Hotel Porta Felice & Spa located?

Located in Palermo Historical Center, this spa hotel is within 1 mi (2 km) of Church of Santa Maria della Pieta and Teatro Massimo. Palermo Harbour is 2.8 mi (4.5 km) away. Palermo Central Station is 15 minutes by foot and Palermo Palazzo Reale-Orleans Station is 25 minutes.

Hotel Porta Felice & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 310 out of 566 reviews" "
Rating 8 - Good. 204 out of 566 reviews" "
Rating 6 - Okay. 35 out of 566 reviews" "
Rating 4 - Poor. 5 out of 566 reviews" "
Rating 2 - Terrible. 12 out of 566 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

8/10 Good

DIANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 3 nights in Oct 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Amenities
Fine refurbishment of old building, large well furnished room and comfortable bed. Good breakfast taken on roof terrace.
Stayed 2 nights in Oct 2024

8/10 Good

Iliana

Stayed 1 night in Sep 2024

10/10 Excellent

Libia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the nice bed sheets.
Stayed 1 night in Sep 2024

10/10 Excellent

Loretta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious , quiet rooms. Good location
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 4 days at this hotel and we loved our stay there. Very nice staff and wonderful free breakfast. We intend to stay there again next time we go back to visit Palermo
Stayed 3 nights in Jul 2024

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time!
Stayed 4 nights in Jul 2024

10/10 Excellent

Efi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Efi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked it very much
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Nice location and roof top bar
Lovely clean hotel. The best feature was the roof top bar area for breakfast, view and drinks. The shower could use improvement as the doors were flimsy and the base was shallow and flooded easily.
Roof top bar
Stayed 3 nights in Jun 2024

8/10 Good

Thorlakur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel that is situated in a very good area in Palermo.
Stayed 8 nights in Jun 2024

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very accommodating. Breakfast was excellent. The bed in my room was a little firm for my liking. Hotel was centrally located.
Stayed 1 night in Jun 2024

10/10 Excellent

Shirley

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious, beds are comfortable. Excellent cocktails at a great price during Happy Hour. Breakfast buffet has great variety of options.
Stayed 3 nights in Jun 2024

10/10 Excellent

Steven, Leawood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a quiet part of town near the waterfront. Great staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
Nice hotel. Walking distance to centre. Really big bedroom and bathroom. Nice breakfast. The harbour area nearby is really nice.
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Stayed 3 nights in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

julia

Traveled with family
Liked: Property conditions & facilities
bad customer service
hotel itself is not bad at all , nice breakfast terrace and spa we had an issue with house keeping. on the first night we put do not disturb sign because room was not bad and we did not want to make people do extra work but on the last night we needed clean up and new towels and toilet paper , so we made sure that we took do no disturb sign off . when we came back , someone got in our room , took spa robe out of the room and put do not disturb sign on the door . they did not clean the room . when i addressed it with customer service they started argue with us saying that the tag was on the door .it was not . But if it was like they claimed then who gave them ok to still enter the room and take the robe and check the fridge ( when we were checking out they charged us for the cookies from the fridge that my son had ) So, they knew already that cookies were gone. with all that being said : not only they did not clean our room because they said tag was on , but they entered the room with tag on ( according to them ) . Breakfast was ok very dirty around hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Chuan, Silver Spring

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Nicolas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location made it easy to walk to most local attractions and good eating. Having the Palazzo Butera right across the street was a treat! You can get great views from there or enjoy a beautiful scene from the hotel’s own 4th floor restaurant/bar. Was unable to enjoy the spa services because they were fully booked. You may want to reserve a spot in advance.
Stayed 3 nights in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023