10/10 Excellent
Margie
18 December 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and rooms. Fantastic stone ceilings in the rooms. We walked nearby at night and found beautiful old cobblestone streets full of restaurants, such interesting shops, and art studios where the artists are working on their various arts while also selling their wares. Gorgeous arts and crafts, leather work, jewelry. Excellent service from Mateo and Maria Laura at the hotel. Mateo greeted us outside the entry way of the wall on day 1 and gave us outstanding recommendations for dinner. Maria Laura stored our luggage for us for a while after checkout while we walked the city and gave me a free bottled water as I left because I was thirsty. We were able to arrange with the hotel ahead of time a shuttle to transport us from the airport to the hotel. They take of you. You really feel like a valued guest. Wonderful shower. Beautiful gardens. Delicious breakfast with lots of choices, including scrambled eggs, yogurt, pastries, fresh pineapple, and satsumas. All within the old wall of the city. It’s like a haven. And the central train and bus station are a 15-20 min walk away, which is so convenient for those traveling by public transportation.
Margie
Stayed 1 night in Dec 2024