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"The hotel staff were exceptional in every way from cleaners, waiters, bar staff , chefs, spa massage ladies, entertainment, ground staff to reception and security. Managers went out of their way to say hello and ensure that you were looked after. They employ people who can speak different languages. Activities and amenities for children also very good. Food was excellent, clean and they had a good variety of dishes every day , including breakfast, lunch and dinner options. Rooms were cleaned daily, with the cleaners making sure you are left water and replenished toiletries every day. We had an iron brought to the room, laundry weighing luggage options. The staff couldn’t do enough to make your stay enjoyable. Our room was updated to a family room with English movie and sport channels. You can use the Indrive app to book taxi at the local rates which was fraction of the cost the taxi drivers quote. We felt safe in the hotel . Airport is a little basic in sharm el sheikh and make sure you take a pen to fill out the immigration forms, otherwise the airport staff want to charge you. We enjoyed the heated swimming pools. Most other resorts don’t have the heated pools so I never go in for long as I get cold feet cramp's. They don’t take tips for the staff individually, I liked way tips are put in a box and they are shared among staff. I would now come here yearly. Better than the turkey , morrocco and Tunisia resorts I’ve been too. For Christmas it was decorated really nicely. "

"Absolutely amazing staff, property is very well maintained and kept..location is great and beach is beautiful. Will be returning for sure. Thank you for everything! I would’ve loved to mention every staff member by name but there’s too many to mention. "

"The staff are just amazing... Haytham and his team really is a breath of fresh air , they bring so much joy during our meals. The golf cart guys are also very joyful. We have remained. Very had a lovely stay. "

"This was our 2nd visit to the hotel and it was just as fabulous. The whole complex is clean and tidy with staff constantly working to keep the pools clean, grounds tended and all areas beautiful. The food was great, Jewels Buffet restaurant is busy but plenty of selection. Best to go early though. 4 other restaurants to visit and our favourite was the Italian, but all served excellent food, freshly cooked. We upgraded to the Posh Club with many benefits and had a sea view swim up suite, pool shared between 3 rooms but for our last week, we had sole use. The main pool is great too, very large and plenty of sun beds but we did notice the towels seemed to stay on the beds all day, sometimes without anybody using them which was frustrating as the sun was low in November and you had to sit one side of the pool in the afternoon to take advantage of it. Now for the staff …. they absolutely make this hotel and their attention to detail and dedication to making your holiday memorable is amazing. They recognise repeat visitors and take your happiness and enjoyment personally. Already booked to go back as we had such a wonderful time. Thank you for having us!"

"Great stay i had a fantastic stay. Various activities. "

"Good Value for money. Nice Pool."

"Resort was clean and the staff were so accommodating and friendly"

"All the staff are very friendly and helpful. Really good hotel facilties, great snorkeling. Food is good, lots of options, but theres always a big queue for the really good stuff like prawns and mangos which are not offered every day. Only down side for us was the room, its abit tired, in desperate need of a revamp (especially the standard rooms). We been twice, first time we had nice Jaccuzz on the balcony room, that was very nice, this time we took the kids so had 2 standard rooms and it was abit disappointing. But overall it is a very good hotel and we had a very good time there."

"Need to have more elevators for the guest to go to the peach and all the facilities "