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Grand Rotana Resort & Spa

5.0 star property
Luxury hotel on the beach, with 3 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Rotana Resort & Spa

3 outdoor pools, open 8:00 AM to 5:00 PM, free cabanas, pool umbrellas
Private beach, beach cabanas, sun loungers, beach umbrellas
Property entrance
Private beach, beach cabanas, sun loungers, beach umbrellas
3 outdoor pools, open 8:00 AM to 5:00 PM, free cabanas, pool umbrellas

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
The price is AED 291
AED 372 total
includes taxes & fees
6 Dec - 7 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, 1 Bedroom (Sea Front)

Suite, 1 Bedroom (Sea Front) | Down comforters, Tempur-Pedic beds, minibar, in-room safe

Suite, 1 Bedroom (Sea Front)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Separate bedroom
Blackout drapes/curtains
Tempur-Pedic bed
Down duvet
  • 69 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed, Sea View (Pool View)

Panoramic Room, 1 King Bed, Sea View (Pool View) | Down comforters, Tempur-Pedic beds, minibar, in-room safe

Panoramic Room, 1 King Bed, Sea View (Pool View)

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Down duvet
Tempur-Pedic bed
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Room, 2 Twin Beds, Sea View (Pool View)

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Panoramic Room, 2 Twin Beds, Sea View (Pool View)

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Down duvet
Tempur-Pedic bed
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Garden View

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Room, 1 King Bed, Garden View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Down duvet
Tempur-Pedic bed
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Sea View

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Room, 2 Twin Beds, Sea View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Down duvet
Tempur-Pedic bed
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Business Lounge Access (Sea Front)

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Room, 2 Twin Beds, Business Lounge Access (Sea Front)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Down duvet
Tempur-Pedic bed
Blackout drapes/curtains
Private bathroom
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Business Lounge Access (Sea Front)

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Room, 1 King Bed, Business Lounge Access (Sea Front)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Down duvet
Tempur-Pedic bed
Blackout drapes/curtains
Private bathroom
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Garden View

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Room, 2 Twin Beds, Garden View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Down duvet
Tempur-Pedic bed
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Sea Front)

Room, 2 Twin Beds (Sea Front) | Down comforters, Tempur-Pedic beds, minibar, in-room safe

Room, 2 Twin Beds (Sea Front)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Down duvet
Tempur-Pedic bed
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View | Down comforters, Tempur-Pedic beds, minibar, in-room safe

Room, 1 King Bed, Sea View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Down duvet
Tempur-Pedic bed
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Sea Front)

Room, 1 King Bed (Sea Front) | Down comforters, Tempur-Pedic beds, minibar, in-room safe

Room, 1 King Bed (Sea Front)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Down duvet
Tempur-Pedic bed
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

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Pool
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All inclusive
9.2 out of 10, Wonderful, (837)
The price is AED 382
AED 503 total
includes taxes & fees
7 Dec - 8 Dec
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About the neighborhood

Map
Shark's Bay, Sharm El Sheikh, South Sinai Governorate, 46619

What's nearby

  • Shark's Bay - 5 min walk - 0.4 km
  • Sharm El Sheikh Golf Resort - 5 min drive - 2.5 km
  • SOHO Square - 11 min drive - 4.7 km
  • Domina Coral Bay Congress Centre - 12 min drive - 6.8 km
  • Shark's Bay Beach - 14 min drive - 8.7 km

Getting around

  • Sharm El-Sheikh Intl. Airport (SSH) - 13 min drive

Restaurants

  • ‪Бичес Жрака - ‬9 min drive
  • ‪Бухай бар - ‬12 min drive
  • ‪Басик С Барчиком - ‬10 min walk
  • ‪4009 - ‬19 min walk
  • ‪Кафе " У Рамзесика - ‬10 min walk

About this property

Grand Rotana Resort & Spa

Luxury hotel near Shark's Bay
Consider a stay at Grand Rotana Resort & Spa and take advantage of 2 beach bars, a poolside bar, and concerts and live shows. With a private beach, beachfront dining, and beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a detox wrap, a Thai massage, or a facial at Zen The Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Enjoy the health club, as well as activities like volleyball, beach yoga, and sailing. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a terrace and a playground.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with a waterslide, free cabanas, and sun loungers
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and an outdoor tennis court
  • Access to a nearby health club, babysitting (surcharge), and evening entertainment
Room features
All 526 rooms offer comforts such as 24-hour room service and bathrobes, as well as perks like late night room service and free WiFi.
Other conveniences in all rooms include:
  • Highchairs, childcare services, and free infant beds
  • Tempur-Pedic beds, down comforters, and free rollaway/extra beds
  • Bathrooms with tubs or showers and free toiletries
  • Wardrobes/closets, treadmills, and stationary bikes

Languages

Arabic, Belarusian, English, German, Italian, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: USD 15 per person
  • 4 restaurants
  • 2 beach bars, 6 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Ramses
  • Mezzaluna
  • The Palms Bar & Grill
  • Silk Road
  • SkyBar

Things to do

  • 3 outdoor pools
  • Access to nearby health club
  • Access to nearby outdoor pool
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bike parking
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Karaoke
  • Lifeguards on site
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Highchair
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1615 square feet)
  • Coworking space
  • Meeting rooms - 5

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Hospital bed available
  • Pool access ramp on site
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 19
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free weights
  • Guidebooks/recommendations
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Stationary bike
  • Treadmill
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 per person
  • Airport shuttle fee: USD 18 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds, onsite parking, and high chair
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a security system

We should mention

Pool access available from 8:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Grand Rotana
Grand Rotana Resort
Grand Rotana Resort Sharm el Sheikh
Grand Rotana Sharm el Sheikh
Rotana Grand
Grand Rotana Resort And Spa
Grand Rotana Sharm El Sheikh
Grand Rotana Hotel Sharm El Sheikh
Grand Rotana Resort Spa

Frequently asked questions

Does Grand Rotana Resort & Spa have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–5:00 PM.

Is Grand Rotana Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Rotana Resort & Spa?

Self parking is free at this property.

What time is check-in at Grand Rotana Resort & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Grand Rotana Resort & Spa?

Check-out is at noon.

Does Grand Rotana Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 18 per person applies.

Where is Grand Rotana Resort & Spa located?

Nestled on the beach, this Sharm El Sheikh hotel is within 2 mi (3 km) of Shark's Bay, Shark's Bay Beach, and Sharm El Sheikh Golf Resort. Shark Bay and Sharm El-Sheikh International Convention Center are also within 3 mi (5 km).

Grand Rotana Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 69 out of 144 reviews" "
Rating 8 - Good. 48 out of 144 reviews" "
Rating 6 - Okay. 11 out of 144 reviews" "
Rating 4 - Poor. 9 out of 144 reviews" "
Rating 2 - Terrible. 7 out of 144 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Faisal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort
Stayed 2 nights in Nov 2024

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2024

8/10 Good

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

RAMY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time!
We loved the hotel! From the staff to the grounds, it was a wonderful experience! Everything is kept very clean and nice, wish we could have stayed longer
Stayed 2 nights in Mar 2024

10/10 Excellent

Rami

Stayed 7 nights in Oct 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE STAY
-Deluxe room as booked but can't be even normal!! It was room #1127 -Rude rescue team at the pool and impolite way in speaking to gusets and their managers is taking no action at all to stop that. - Room full of ants and insects, cleaning level is a disaster , i have to call to bring some one to take the trash! -Ants were found also in my drink at Ramsis restaurant at the hotel and the guy comfortably said it won't be the last problem!! -Not recommended at all
Stayed 2 nights in Jul 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
My first and last time such hotel !
I booked upon recommendation of my friend about how amazing the hotel is and stayed in room 1127. Since i entered the room the problems has started. The room supposed to be deluxe one but it was full of insects "ants" and my baby was harmed by them many times !! They said they clean the room every 48 hours but nothing happened, i even have to call to bring some one to take the trash!!!. I found ants in my drink at the restaurant "RAMSIS ONE"! and when I called the guy to show it to him , he looked in the glass saying i am not saying anything although it was on the surface!! then said that such problems happened a lot and this will not be the last time for having such problems so sorry by any way!! I actually dont know how he could speak in such way to a customer till now!.The electric stairs was damaged and i have to climb the huge amounts of stairs lifting my baby stroller just to reach to the restaurant!, The rescue team working on the pool are more than rude, speak in un proper way with my wife to prohibit her from going to the swimming pool claiming that time is ended although it was 5 pm and when we called the Mr Mohamed from the reception, he said no time is still on till 7pm !!! and the guy should not said that and advised if it repeats again just let him know without even taking any action with him!! Very disappointing place, do not recommend it at all.
Stayed 2 nights in Jul 2020

10/10 Excellent

elmetwalli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
amazing
Stayed 2 nights in Feb 2020

8/10 Good

Khaled

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay but...
Good place but more suitable in summer rather than in winter because adult bool is not heated but kids pool is heated. Rooms some are new and amazing others are old so always choose renovated rooms otherwise amazing place
Stayed 2 nights in Feb 2020

10/10 Excellent

Sendil Kumar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best resort for family time
Best place to be with family
Stayed 14 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Rotana World Radiocommunications Conference
Weather was excellent; hotel location was good; very friendly staff. Reservations don’t communicate with reception - had two issues.
Stayed 27 nights in Oct 2019

8/10 Good

Nahed

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation in EGYPT
Staff hospitality and service was great, friendly and above expectations. Would love to be back and recommend to other.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2019

10/10 Excellent

Asham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful vacation at sharm
This is my fifth time to stay with my family at Grand Rotana sharm. Everything was more than perfect. Defiantly we will come back again. Most recommended to all.
Stayed 7 nights in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect vacation
I would like to thank all staff for the kind hospitality, it is the best resort in sharm, this is my fifth stay at Grand Rotna Sharm and most recommended to all
Stayed 7 nights in Jul 2018

10/10 Excellent

Karam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for family or couples get away.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, beautiful views, and world class snorkeling steps away from the hotel!
Stayed 3 nights in May 2018

2/10 Terrible

Metchy, Alexandria

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Full of prostitutes
Horrible hotel, staff are unfriendly and impolite. Room was not clean, and many prostitutes are with guests and when we complained to the managers they said they can't interfer. Shame on you.
Stayed 2 nights in May 2018

8/10 Good

mohammad

Liked: Property conditions & facilities
Disliked: Staff & service

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor check in
The resort itself is absolutely lovely. I had the most relaxing time. The man named Mohammed who manages the ramses is awesome. Very friendly. Food was not too my liking at ramses but some may find it great. The good thing is there are options. Issue I have is with the reception and check in. I booked through hotels.com and booked full board. On arrival I was told it was breakfast only. The people at reception were not very helpful despite me showing them the confirmation. I was told that they would try to sort out the issue but nothing was done in the 3 nights I was there.
Stayed 3 nights in Dec 2017