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"The people the staff were amazing "

"Best hotel every thing was excellent "

"Once we arrived at the airport. There was someone there from the hotel waiting. The check in process was seemless. The staff there was super friendly. The place was amazing and has so many delicious food options. I will definitely be going back and I created so many great memories here "

"The property was good, we loved. "

"We’ve stayed at a few all inclusive resorts at various beach destinations and they are not my favorite. We don’t like to indulge heavily in alcohol and so many all inclusives attract those who want to take advantage to the max throughout their holiday that it often ruins our enjoyment. The two travel styles are just very different ways of vacationing. So at El Cozumeleño there were the indulgers but the rooms somehow really blocked the noise coming from the bar and it shut down early enough. The last two days of our trip there were guest who brought a speaker and basically dominated the sitting/snacking area by the beach. Annoying The staff were all very good at their jobs and friendly. We would like to name those following who took very good care of us: Eyahir Amanda Angelica Enrique Pedro Germaine Adrian And many more. Sorry I couldn’t remember all your names. We did have an unpleasant miscommunication with a surly frown faced Omar when we were checking in that unfortunately deflated our excitement when we arrived. However, it was soon resolved - though I never really understood what happened. The grounds are well kept and beautiful. The beach is fantastic and we loved snorkeling every day just from the hotel. The food was good though repetitive but that was easily remedied by a few meals out. Buccanos is in walking distance and is a beautiful spot to eat and have a change of scenery. Thanks to all the friendly faces who welcomed us. You are very much appreciated. "

"Awesome place to stay ! Everything about it was amazing! "

"excellent "

"Great resort perfect location just wished there was a beachfront"

"The only thing we did not like about the Westin is the food. Very underwhelmed. The menu was not good at all. In fact, we decided to go out to eat, even though we already had all inclusive. Restaurants across the street were 100 times better"