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"Wonderful hotel… modern, clean and friendly staff. Beds are very comfortable and the toiletries provided are a lovely quality."

"Jenna! She was great! Expedia sold us a room that was unsuitable, said sleeps 3 and it definitely didn’t sleep 3, Jenna couldn’t have been more helpful and offered us a superior family room for really cheap! The room was lovely. Breakfast was great! We loved our stay at the imperial and will definitely be back! "

"Honestly outstanding. I booked 2 nights for my parents for my Mums 70th. My Dad has been really poorly the past 12 months and I was nervous about this trip for them. I contacted the hotel in advance and they honestly couldn't have been more accommodating for them, really making their stay special. I can't praise the staff enough - I have so much gratitude, thank you."

"Stayed here for a party night at haydock park. Clean, basic room. Enjoyed the pool the next morning and the breakfast was good with lots of choice. Free parking was a bonus too. I’d definitely stay here again. "

"Very good. The staff were all very busy, but bent over backwards to help. Loads of facilities on site. The Pub and Grill serves fantastic food and service was quick. It is very busy, so the pool, breakfast, and restaurant feels crowded, but it’s still fantastic for the price you pay for a night. We’ll be back."

"The best stay in liverpool. The best new years eve party . Definitely i will come back. The staff us so friendly, the housekeeping comes very regularly to clean. Super clean hotel. All the amenities. Hairdryer On suite . Comfy beds. Sheets feels very fluffy. No rude bext door neighbours. Very close to the train station "

"Place was clean bed was so comfy staff were friendly . Was unsure what to expect by the reviews but was totally surprised loved it would certainly stay again . "

"Comfortable stay, good beds and pillows. Nice spa facilities in the hotel "

"Staff were so friendly, loved how the hotel was decorated- more storage for clothes would be great but overall we had a great stay. Recommend visiting the spa! "