Find Family Hotels in Charleston, WV

"The staff were all friendly and pleasant. However, during the online pre-check-in process I was asked for a credit card for "incidentals". Then a $170 charge was put on the card. That's a a lot for incidentals then an additional $50 hold was put on that card as well."

"Area around the property was not well kept and seemed unsafe in the evening."

"Nice hotel but needs update. We had a few issues. The hot water was gray and our lock didn’t work when we came back from breakfast. we had to go to front desk several times each time they reprogrammed it it still did not work. Maintenance had to come and Jimmy the lock. This delayed our departure by at least a half hour. They did give me some extra Hilton bonus points for the water issue. It did clear up the by the next day. "

"This is a superior hotel just like the reviews say. Great first walking into the lobby, our room is extremely clean and I’m sure the breakfast will meet our expectations!"

"Fine place for a one night stay"

" Breakfast could be better No meat or eggs"

"Passing through and needed a room for 1 night. Check is was quick and easy. Staff is friendly and helpful. The room was clean and the bed was comfortable. Shower had great pressure! In the morning, there are plenty of options for breakfast AND the breakfast area is clean and replenished often. We traveled with a dog and there is an area on the property to walk them. The area felt safe. Would stay here again."

"Great stay! Breakfast provided and soda throughout the day! "