Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

2.5 star property
Hotel with free breakfast, near Tri State Racetrack and Gaming Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Exterior
Exterior
Indoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • Breakfast included
  • 24/7 front desk
The price is AED 398
AED 445 total
includes taxes & fees
12 Jan - 13 January 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
410 New Goff Mountain Road, Cross Lanes, WV, 25313

What's nearby

  • Tri State Racetrack and Gaming Center - 3 min drive
  • Mardi Gras Casino - 4 min drive
  • West Virginia State University - 5 min drive
  • Shawnee Sports Complex - 5 min drive
  • Charleston Coliseum & Convention Center - 13 min drive

Getting around

  • Charleston Station - 14 min drive
  • Charleston, WV (CRW-Yeager) - 20 min drive

Restaurants

  • ‪Tudor's Biscuit World - ‬12 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Towne 'N Country Lanes - ‬9 min drive
  • ‪Cookout - ‬2 min drive
  • ‪Cracker Barrel - ‬13 min walk

About this property

Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

Hotel near Mardi Gras Casino
Located close to Tri State Racetrack and Gaming Center and Nitro City Park, Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel provides a free breakfast buffet, a grocery/convenience store, and a free manager's reception. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, coffee/tea in the lobby, and wedding services
  • A 24-hour front desk, free newspapers, and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All 89 rooms feature comforts such as premium bedding and pillow menus, in addition to perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cross Lanes
Holiday Inn Express Hotel Cross Lanes
Holiday Inn Express Hotel Suites Cross Lanes
Inn Express Cross Lanes

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?

Check-out is at 11:00 AM.

Where is Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel located?

Located in the heart of Cross Lanes, this hotel is 1.4 mi (2.2 km) from Tri State Racetrack and Gaming Center and 1.5 mi (2.5 km) from Mardi Gras Casino. Dunbar Park and Nitro City Park are also within 6 mi (10 km).

Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1003 reviews" "
Rating 8 - Good. 241 out of 1003 reviews" "
Rating 6 - Okay. 60 out of 1003 reviews" "
Rating 4 - Poor. 26 out of 1003 reviews" "
Rating 2 - Terrible. 27 out of 1003 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice olace
Stayed 1 night in Dec 2024

8/10 Good

Pleshette

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was awesome
Stayed 2 nights in Dec 2024

10/10 Excellent

Adil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean Nice staff Nice breakfast 10/10
Stayed 1 night in Dec 2024

10/10 Excellent

Jerre

Liked: Cleanliness, staff & service, property conditions & facilities
The room was good and I especially liked the buttons to move the shades up and down. Very unique and wish more hotels had this. And the breakfast oprtions and food were also very good.
Stayed 1 night in Dec 2024

10/10 Excellent

amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Z
Stayed 1 night in Dec 2024

6/10 Okay

Mrs. Silvia

Traveled with family
It was alright. Overall needa a remodel..stuff getting older. Ac noisy and filter dirty.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone there was so nice! We slept well and beds were comfortable. Whole place was clean and the breakfast was great! Staff was more than amazing and accommodating.
Stayed 1 night in Nov 2024

10/10 Excellent

Praveen, johns creek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very neat and a great spread of breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie, Fort Mill

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy off/on from highway. Check in was smooth, multiple restaurant options nearby, comfortable room with no noise heard. Great breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from highway, clean and neat, lots of dining options nearby.
Stayed 1 night in Nov 2024

6/10 Okay

Marty

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The Motel does not have Smart TV’s in the rooms which limit your viewing experience and the capabilities for streaming and mirroring sports & movies from smartphones and or tablets. Also the bathrooms are not equipped with proper exhaust ventilation.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert, Tipp City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Recently updated.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and extreemly clean. The staff should be very proud. I was impressed.
Stayed 1 night in Oct 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, staff were friendly, beds were comfy, a little noisy behind the hotel at a rental truck company. Otherwise great.
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Stayed 1 night in Sep 2024

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice everything was good
Stayed 1 night in Sep 2024

10/10 Excellent

Christina, Huntsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, The property was well-maintained. The building was clean and tastefully decorated. Our only complaint. Is that the wheelchair accessible bathroom on the main floor outside of The breakfast area and the main entrance claimed to be accessible, but did not have any bar to grab at the toilet so we could not get off the toilet without assistance.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the ease of traveling from KY & stay here
Stayed 1 night in Sep 2024

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was delicious!! Lots of options and very attentive staff.
Stayed 1 night in Sep 2024

2/10 Terrible

Ben

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
In room fire alarm went off at 2AM, phoned staff, they told me it was the alarm clock as they were not alerted by system. It went off 2 d additional times thereafter. Phoned front desk again and was eventually offered another room. When getting new key with family at front desk was basically told in so many words that it wasn’t the in-room fire alarm despite my 2 daughters validating the story. Moved family over to new room, finally able to get some sleep. Spoke to someone the next day over phone about some sort of reimbursement, which was never honored. I would never recommend this hotel to anyone.
Stayed 1 night in Sep 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, just not as great as other HIE’s we’ve stayed in. Room had a musty odor, harsh lighting in breakfast area, curtain wouldn’t go up.
Stayed 1 night in Sep 2024

10/10 Excellent

Jacqulene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience!
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

LaNisha

Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024