Clay Center for the Arts and Sciences - 3 min walk - 0.3 km
CAMC General Hospital - 8 min walk - 0.7 km
Charleston Town Center - 9 min walk - 0.8 km
Charleston Coliseum & Convention Center - 14 min walk - 1.2 km
West Virginia State Capitol Building - 3 min drive - 2.8 km
Getting around
Charleston Station - 11 min walk
Charleston, WV (CRW-Yeager) - 12 min drive
Restaurants
Fife Street Brewing - 6 min walk
First Watch - 7 min walk
Lee Street Lounge - 4 min walk
Black Sheep Burrito and Brews - 8 min walk
Chow Thai - 2 min walk
About this property
Quality Inn & Suites
Hotel in the business district
Quality Inn & Suites provides amenities like a free breakfast buffet and a gym. Guests can connect to free WiFi in public areas.
You'll also find perks like:
Free self parking
Luggage storage, meeting rooms, and a TV in the lobby
Coffee/tea in the lobby, an elevator, and a banquet hall
Guest reviews give top marks for the helpful staff
Room features
All 140 rooms include comforts such as air conditioning, in addition to amenities like high-speed internet. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
Bathrooms with shower/tub combinations
TVs with cable channels
Refrigerators, on-request microwaves, and coffee/tea makers
Languages
English
Property amenities
Internet
Available in all rooms: internet access (surcharge)
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free uncovered self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 6:00 AM–10:00 AM
Coffee/tea in common area(s)
Things to do
Fitness center
Family friendly
Microwave (on request)
Refrigerator
Conveniences
Banquet hall
Elevator
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Elevator
Handrails in stairways
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Private bathroom
Shower/tub combination
Towels
Entertainment
Cable channels
TV
Food and drink
Coffee/tea maker
Microwave (on request)
Refrigerator
More
Connecting rooms available
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age: 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
Indoor pool
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
Property is also known as
Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn & Suites Hotel
Quality Inn & Suites Charleston
Quality Inn & Suites Hotel Charleston
Frequently asked questions
Is Quality Inn & Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at Quality Inn & Suites?
Self parking is free at this property.
What time is check-in at Quality Inn & Suites?
Check-in begins at 3:00 PM.
What time is check-out at Quality Inn & Suites?
Check-out is at noon.
Where is Quality Inn & Suites located?
Located in the heart of Charleston, this hotel is steps from Avampato Discovery Museum and Clay Center for the Arts and Sciences. Children s Theatre of Charleston and Callen McJunkin Gallery are also within 5 minutes. Charleston Station is 11 minutes by foot.
Quality Inn & Suites Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
No kleenex and very little toilet paper. The beds were very comfortable, pillows were flat. No phone in room to call the desk. Window had only a sheer covering, so all light from outside illuminated the room. The sink had no stopper to close. Carpet just inside of room had large stains.
We stayed one night here. The room wasn’t horrible. They definitely need new beds and to update the property. It has t been updated in well over 15 years. The morning breakfast buffet they said runs from 6-10am, we went down around 7:30 and there was no food left. You could make a waffle or have dry cereal (no milk). We ended up going to first watch (walking distance) and they had a great breakfast. If I were to come back to Charleston, WV I would not stay at this hotel again.
The people who worked at the hotel were lovely and we had a great breakfast to get us out the door and on the road
Unfortunately, there is barely a lobby for a hotel. There are limited door accesses. The parking was very concerning, and the overall condition of the total disrepair.
Felt unsettling entering empty lobby by side door from dark empty parking lot having uneven ground. Often clerks not visible as enter. No security between entrance and elevator. Remodeled room tidy and bed and bath generally clean but not scrubbed.
Amy
Stayed 2 nights in Nov 2024
8/10 Good
Meg
Business traveler, Traveled with partner
3 November 2024
Liked: Cleanliness, staff & service
My stay at Quality Inn Charleston was very pleasant. My room was clean and quiet and the staff was very prompt and professional in addressing any needs. I would definitely recommend to a friend.
Room wash well furnished and clean except for a bad carpet stain. Area feels rundown with many homeless sleeping nearby. Pool was not in working order and clearly hadn’t been for some time.
Denise
Stayed 1 night in Sep 2024
10/10 Excellent
Patricia
15 September 2024
Liked: Property conditions & facilities
Viajera
Room was very comfortable, really like it
I recommend it