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"The best Pho and staff"

"The staff were outstanding. We had a couple issues that needed to be addressed and the staff were super responsive and incredibly accommodating. The baths with city views are incredible and the breakfast buffet leaves you wanting for nothing else. Highly recommend. "

"This is the first negative review I have ever done. The first room I was in had a broken fridge, a broken air conditioner and was not clean. I asked to be moved. The second room had a broken toilet and broken tv. I asked for them to be fixed and was told that this was a bad hotel, I should expect things like this. I fixed the toilet myself. The room was dirty and unmaintained. The shower curtain and bathroom walls had mould everywhere, and the sleeping area had filthy walls, mould and humidity...

"I enjoyed my stay here. The rooms were quiet and friendly staff. Will definitely come back."

"FRONT DESK STAFF IS NOT NICE AND NO PROFESSIONAL EXPERIENCE. NEED MORE TRAINING, SHOULD HAVE MANAGER TO OVERCOME OR RESOLVE PROBLEMS WHEN GUESTS HAVE ISSUES THAT RECEPTIONIST HAS NO AUTHORITY TO OVERCOME"

"Excellent stay. Great staff. Highly recommend. "

"Room aircondition is not cold; need servicing and refill refrigerant. Wall’s fan is too noisy; need to be replaced. 2 free drinking water bottles are too small and insufficient to drink and make coffee; should provide slightly larger bottle. Beds are not comfortable; need new replacement. Room cleaning staff and morning breakfast are hard working and good. Receptionists need some improvement in english. "

"The best hotel staff I have ever experienced."