Find Family Hotels in Bristol City Centre

"Only thing wrong was the smell of dampness on entering the room and tv kept mocking off and on "

"That chap behind the reception was exemplary in customer service 10/10 he was working sat 21st. He was friendly and when I mentioned it was a birthday celebration he upgraded our room to a lovely corner room it was beautiful. Will definitely be returning. "

"Never stay at this hotel, bed was broken, air conditioning broken, didn’t stay in the upgraded room we paid for. No tea or coffe facilities in the room, only one lift work, wasn’t offered anything help discount nothing at all. No cups in your room no kettle nothing. Paid for queen room , had a view of car park. Was a birthday night away. Stayed in room 309. Never ever again. "

"Family visit to Bristol"

"Very well located for reaching St Nicholas market 1 min or Broadmead walking about 7mins. Good service and nice size rooms."

"Ideal base for a few days break, "

"The person who checked us in lacks customer service. Don’t expect someone who is over enthusiastic but a bit better personality would help. I don’t understand why they take the card to pre authorise the check in payment and when when you check out they take the card again. Surely if a card is pre authorised it just takes the payment. This is how it worked in all other hotels I have stayed at On leaving we were giving a validated car park ticket which was great but it didn’t work. And when...

"Brilliant "