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Mercure Bristol Grand Hotel

4.0 star property
Hotel with a 24-hour front desk, a short walk to Bristol Hippodrome Theatre

Choose dates to view prices

Photo gallery for Mercure Bristol Grand Hotel

Exterior
Standard Twin Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi
Bar (on property)
Breakfast, lunch, dinner served; British cuisine
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
The current price is AED 257
AED 309 total
includes taxes & fees
20 Apr - 21 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed | In-room safe, desk, iron/ironing board, free WiFi

Family Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Hair dryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
Eco-friendly cleaning supplies
Iron/ironing board
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, 2 Twin Beds

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
Eco-friendly cleaning supplies
Iron/ironing board
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
Eco-friendly cleaning supplies
Iron/ironing board
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Compact)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 Double Bed (Compact)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Coffee/tea maker
Eco-friendly cleaning supplies
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
Eco-friendly cleaning supplies
Iron/ironing board
  • Sleeps 4
  • 1 Double Bed

About the neighborhood

Map
Broad Street, Bristol, England, BS1 2EL

What's nearby

  • Bristol Hippodrome Theatre - 6 min walk - 0.5 km
  • University of Bristol - 7 min walk - 0.6 km
  • O2 Academy - 8 min walk - 0.7 km
  • Cabot Circus Shopping Centre - 10 min walk - 0.9 km
  • Ashton Gate Stadium - 7 min drive - 4.6 km

Getting around

  • Bristol Temple Meads Station - 15 min walk
  • Bristol International Airport (BRS) - 26 min drive

Restaurants

  • ‪The Commercial Rooms - ‬2 min walk
  • ‪Full Court Press - ‬1 min walk
  • ‪Matina - ‬2 min walk
  • ‪Strawberry Thief - ‬1 min walk
  • ‪San Carlo - ‬2 min walk

About this property

Mercure Bristol Grand Hotel

Upscale hotel near Bristol Hippodrome Theatre
Cabot Circus Shopping Centre and University of Bristol are located near Mercure Bristol Grand Hotel, which provides dry cleaning/laundry services, a bar, and a business center. The on-site British cuisine restaurant, Keepers Kitchen & Bar, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • English breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Express check-out, a banquet hall, and an elevator
  • A water dispenser, a front-desk safe, and concierge services
  • Guest reviews say great things about the helpful staff and location
Room features
All 182 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Bulgarian, English, French, German, Italian, Polish, Russian, Spanish

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  • Air conditioning
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The price is AED 265
AED 318 total
includes taxes & fees
6 Apr - 7 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 17 per day)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Keepers Kitchen & Bar

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.50 per person
  • Covered self parking fee: GBP 17.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Bristol Grand Hotel Opening November 2015
Mercure Grand Hotel Opening November 2015
Mercure Bristol Grand Opening November 2015
Mercure Grand Opening November 2015
Mercure Bristol Grand Hotel Newly Refurbished
Mercure Bristol Grand
The Grand, Bristol Hotel Bristol
Thistle Hotel Bristol
Mercure Bristol Grand Newly Refurbished
Mercure Bristol Hotel Bristol
Mercure Bristol Grand Hotel Hotel
Mercure Bristol Grand Hotel Bristol
Mercure Bristol Grand Hotel Hotel Bristol

Frequently asked questions

Is Mercure Bristol Grand Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Bristol Grand Hotel?

Self parking is available for GBP 17.00 per day.

What time is check-in at Mercure Bristol Grand Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Bristol Grand Hotel?

Check-out is at noon.

Where is Mercure Bristol Grand Hotel located?

Located in Bristol City Centre, this hotel is within a 10-minute walk of St Nicholas Market, Bristol Hippodrome Theatre, and University of Bristol. Castle Park and Bristol Castle Park are just steps away. Bristol Temple Meads Station is 15 minutes by foot and Bristol (TPB-Bristol Temple Meads Train Station) is 15 minutes.

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Mercure Bristol Grand Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 403 out of 1156 reviews
Rating 8 - Good. 348 out of 1156 reviews
Rating 6 - Okay. 212 out of 1156 reviews
Rating 4 - Poor. 126 out of 1156 reviews
Rating 2 - Terrible. 67 out of 1156 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and staff were very helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Sze To Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location for this hotel is excellent. The most important is the staff are so professional.
Stayed 1 night in Feb 2025

8/10 Good

Babatunde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable stay at a friendly clean hotel. Negative - hard to find with Google maps, thank you Anna ( receptionist) for your perfect directions.
Stayed 1 night in Feb 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service
Stunning hotel right in the centre of Bristol, only down side the bar shut at ten!
Stayed 1 night in Feb 2025

8/10 Good

Cliff

Liked: Cleanliness, staff & service
Central to everything, Rooms to dark! Kettle lead would not reach socket. Bar staff great also reception staff great!. Just needs rooms to be brighter.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Reception very welcoming, room clean, bed comfortable.
Stayed 1 night in Dec 2024

6/10 Okay

Amanda

Liked: Cleanliness
In the heart of Bristol. Faulty lifts. Staff seemed stressed with a couple of elderly guests. Customer service should be better than what we witnessed.
Stayed 1 night in Mar 2025

8/10 Good

MATTHEW

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, standard double was fine, but not mind blowing. Pretty basic small room but it all worked and there was some tea/coffee and kettle. Hotel is in a good location, near nightlife and maybe 10 mins to the hippodrome.
Stayed 1 night in Feb 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatly located, great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Derani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and we would stay again. There were good dining and drinking options within walking distance. The room was comfortable and clean.
Stayed 1 night in Dec 2024

4/10 Poor

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The walls are so thin, you can hear everything. Our room had hair all over the bathroom and bed
Stayed 1 night in Feb 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Feb 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hotel is in an excellent part of town. It is easily walkable to restaurants, the St Nikolas Market, and the shopping mall. The room itself was basic, but clean. The bar was welcoming and the staff friendly
Stayed 4 nights in Dec 2024

6/10 Okay

Gary

I THOUGHT THE ROOM I PAID FOR WAS GOING TO BE BETTER THAN IT WAS! IT WAS SMALL! THE COFFEE FACILITY WASN'T VERY GOOD EITHER!
Stayed 1 night in Feb 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location.
Stayed 1 night in Oct 2024

2/10 Terrible

liz

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was cold heater only had one wheel smelt damp food cold coffee cold drinks far to expensive
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this last minute for our wedding anniversary, I added a message on booking to say as such. When checking in we got a free room upgrade and a two complimentary drinks. Room and bed were large, the bed was very comfortable and the bathroom was nice and clean. Had robes and slippers(needed as bathroom tiles were cold!)
Stayed 1 night in Jan 2025

4/10 Poor

Rebecca

Disliked: Staff & service, property conditions & facilities
I was really disappointed with my stay due to the following reasons: The Wi-FI in my room was very poor and did not work properly at all, when I tried to call down to reception I found there was no phone in my room so i had to walk down just to be told it works perfectly throughout the whole hotel, which is most defiantly does not. I also asked if I could drink the water from the tap in the bathroom and was advised not too, yet I was not supplied with any drinking water. There was also no amenitites and to call to reception which again I could not as there was no phone!
Stayed 1 night in Mar 2025

6/10 Okay

DONNA LESLEY

Liked: Cleanliness, property conditions & facilities
Lovely building and in good location
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Bristol
Good friendly service, clean, comfy room and great breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was lovely. Quiet, with good blackout curtains and not too hot - perfect for a good nights sleep.
Stayed 3 nights in Nov 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing and accommodating as always. We've stayed at the hotel 4 times now, and it never fails to impress us.
Stayed 2 nights in Oct 2024

8/10 Good

TIM

Liked: Staff & service
Disliked: Room comfort
Nice location petty about the rooms.
Hotel is in a good location and the bar seemed nice. Room was small, not well furnished and the bed was uncomfortable.
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place in a great location.
Stayed 1 night in Sep 2024