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"Jenny on the front desk was AWESOME. The hotel double charged me and I had to fix the problem myself with telephone calls to get it straightened out. Took days. Room was nice short of the facti found a pair of fake eyelashes at the end of my bed while checking out which I don’t wear. Not so good for housekeeping"

"Every member of the staff at the Omni Parker House made this a wonderful place to stay. This includes Richie, who greeted us at the curb to valet our car, Neil and Richard at the front desk, Steven the bellhop and so many others whose names we didn’t catch. The best of all was Danaya at Parker’s Restaurant. "

"Charging for parking is not ok, what’s next charge for toilet tissue?. "

"Loved the hotel wish the beds were more comfortable"

"Beautiful , great location , service was amazing , cleaning crews were spot on perfect !"

"Lovely"

"Great room and view! Stayed for an overnight with my two teenage daughters. Great access to shopping at prudential & Copley malls and Newbury street. "

"The hotel is stunning. We were upgraded to a corner suite with all glass views if the skyline - an unexpected “gift” and greeted with sparkling wine as we entered the hotel. Staff were wonderfully friendly throughout and accommodating. We also had a lovely Italian meal at Scampo, and breakfast at Clink. When we forgot our phone in the car, the valet assistant went to retrieve it and brought it to us at dinner!"