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Sheraton Boston, a Marriott Hotel

4.0 star property
Eco-certified Boston hotel connected to the convention center, a quick walk to Northeastern University

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Boston, a Marriott Hotel

Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Lounge
Indoor pool, open 5:00 AM to 11:00 PM, sun loungers
City view

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet friendly
  • Pool
  • Gym
  • Housekeeping
  • Parking available
  • Air conditioning
The price is AED 496
AED 577 total
includes taxes & fees
19 Jan - 20 Jan

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Premium bedding
Pillowtop bed
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Premium bedding
Pillowtop bed
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, River View (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed, River View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Premium bedding
Pillowtop bed
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Premium bedding
Pillowtop bed
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Premium bedding
Pillowtop bed
Private bathroom
  • 22.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Premium bedding
Pillowtop bed
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Pillowtop bed
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (High Floor)

Junior Suite, 1 King Bed with Sofa bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Separate bedroom
Sofa bed - double
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom (High Floor)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Pillowtop bed
  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, River View (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, River View (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Sofa bed
Premium bedding
Pillowtop bed
  • 28 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Pillowtop bed
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking, River View

Junior Suite, 1 Bedroom, Non Smoking, River View | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking, River View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Separate bedroom
Sofa bed - double
  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (High Floor)

Deluxe Room, 1 King Bed with Sofa bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Premium bedding
Pillowtop bed
  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Premium bedding
Pillowtop bed
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Sofa bed
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Separate bedroom
Sofa bed - double
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, River View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed, River View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Premium bedding
Pillowtop bed
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Premium bedding
Pillowtop bed
Bathrobes
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Premium bedding
Pillowtop bed
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Premium bedding
Pillowtop bed
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Traditional Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Premium bedding
Pillowtop bed
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Non Smoking, River View

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 Queen Bed, Non Smoking, River View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Premium bedding
Pillowtop bed
Private bathroom
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, River View

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking, River View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Premium bedding
Pillowtop bed
Private bathroom
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed, River View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Premium bedding
Pillowtop bed
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Boston Back Bay

Free WiFi
Restaurant
Air conditioning
Gym
8.6 out of 10, Excellent, (1116)
The price is AED 449
AED 651 total
includes taxes & fees
12 Jan - 13 Jan
Hilton Boston Back Bay

About the neighborhood

Map
39 Dalton St, Boston, MA, 02199

What's nearby

  • Northeastern University - 7 min walk
  • Copley Square - 10 min walk
  • Fenway Park - 13 min walk
  • Boston Common - 4 min drive
  • Boston University - 5 min drive

Getting around

  • Prudential Station - 3 min walk
  • Back Bay Station - 11 min walk
  • Logan International Airport (BOS) - 19 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬3 min walk
  • ‪Blue Bottle Coffee - ‬7 min walk
  • ‪Pressed Cafe - ‬4 min walk
  • ‪Earls Kitchen + Bar - ‬9 min walk
  • ‪Bukowski Tavern - ‬4 min walk

About this property

Sheraton Boston, a Marriott Hotel

Eco-certified hotel near Northeastern University
Located close to Copley Square and MGM Music Hall at Fenway, Sheraton Boston, a Marriott Hotel provides a grocery/convenience store, a terrace, and a shopping mall on site. Free WiFi in public areas is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool with sun loungers
  • Limo/town car service, valet parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and a TV in the lobby
  • A front-desk safe, a ballroom, and a gift shop
  • Guest reviews give top marks for the pool, helpful staff, and proximity to shopping
Room features
All 792 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like desk chairs and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and tubs or showers
  • 55-inch HDTVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, mini fridges, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 70 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • 1 restaurant

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping mall
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Mini-fridge

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (71072 square feet of space)
  • Meeting rooms - 54

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Raised toilet seat height (inches): 17
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 35

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from September 25 2024 to April 30 2025 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015110350
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Boston Hotel Sheraton
Boston Sheraton
Boston Sheraton Hotel
Hotel Boston Sheraton
Hotel Sheraton Boston
Sheraton Boston
Sheraton Boston Hotel
Sheraton Hotel Boston
Sheraton Boston, A Marriott
Sheraton Boston, a Marriott Hotel Hotel
Sheraton Boston, a Marriott Hotel Boston
Sheraton Boston, a Marriott Hotel Hotel Boston

Frequently asked questions

Does Sheraton Boston, a Marriott Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 5:00 AM–11:00 PM.

How much does it cost to stay at Sheraton Boston, a Marriott Hotel?

As of 5 January 2025, prices found for a 1-night stay for 2 adults at Sheraton Boston, a Marriott Hotel on 19 January 2025 start from $157.2, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Boston, a Marriott Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Boston, a Marriott Hotel?

Valet parking is available for USD 70 per night.

What time is check-in at Sheraton Boston, a Marriott Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Sheraton Boston, a Marriott Hotel?

Check-out is at noon.

Where is Sheraton Boston, a Marriott Hotel located?

Located in Back Bay, this eco-certified hotel is within a 15-minute walk of Northeastern University, Copley Square, and MGM Music Hall at Fenway. Fenway Park and Boston Common are also within 1 mi (2 km). Prudential Station is only a 3-minute walk and Hynes Convention Center Station is 5 minutes.

Sheraton Boston, a Marriott Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 904 out of 1758 reviews" "
Rating 8 - Good. 412 out of 1758 reviews" "
Rating 6 - Okay. 225 out of 1758 reviews" "
Rating 4 - Poor. 110 out of 1758 reviews" "
Rating 2 - Terrible. 107 out of 1758 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room with a great view.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph A

Stayed 1 night in Dec 2024

10/10 Excellent

Donald

Stayed 1 night in Dec 2024

2/10 Terrible

susan

Disliked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I read reviews on Google about this hotel. Please don’t listen to them as they are per individual. We didn’t experience rude staff. From the minute we stepped out of the car for valet to check out, everyone was top tier in customer service. Having no lobby due to renovations, I’m not sure how people in reviews found this is an issue as signs were easy to read for reception and check in was effortless. If you’re staying in a hotel in a small town, you usually expect a big room. These rooms were not as spacious as usual but gorgeously renovated. You’re in Boston and definitely spending most of the time not in the room. My only gripe (this is new years time/current renovations) so no restaurant at this time, only room service which was extremely pricey. All in all, we enjoyed our stay and will be by again.
Stayed 1 night in Dec 2024

10/10 Excellent

dave

Stayed 2 nights in Nov 2024

8/10 Good

Bryana Amanda

Stayed 1 night in Dec 2024

8/10 Good

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our upper floor room had a nice view of the Charles River and the Cambridge skyline. Staff was very friendly and helpful. Pool is nice! Hotel was under renovation so we didn't really get to appreciate the aesthetics of the main lobby area. Easy access to Prudential Mall and the T.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Carlos

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Htoo Htet, Boston

Stayed 6 nights in Nov 2024

4/10 Poor

James, Cumberland

Room not ready at check in time. It was ready at 530 pm. Room itself was fine, great view of Boston/cambridge. No bar. Property is being renovated.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and safe. Perfect place to stay when going to the pops
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
✅
Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Amy at the front desk was extremely helpful!
Stayed 1 night in Dec 2024

8/10 Good

Susan

Always a great spot!
Stayed 1 night in Dec 2024

10/10 Excellent

April, SOUTH HADLEY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, connected to the Prudential Center and Copley Place, multiple shopping and dining options available.
Stayed 2 nights in Dec 2024

8/10 Good

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and cozy, but very warm. Construction noise started at 7am but not too loud. Premium location attached to the mall, very easy to stay inside while getting around Back Bay.
Stayed 1 night in Dec 2024

8/10 Good

JOY

Stayed 3 nights in Nov 2024

6/10 Okay

Antonio

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was phenomenal except parking, I was under the impression valet was included with my stay but once valet refused to park my vehicle I was instructed to park in the self public parking by the staff only to be charged $135 for parking, completely blindsided by that fee.
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela L

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
So much fun loved pool and very cool being on 28th floor freat views
Stayed 1 night in Dec 2024

6/10 Okay

Stephanie

Stayed 1 night in Nov 2024

8/10 Good

Karin

Stayed 5 nights in Nov 2024