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"Concierge helpful with reservations. Location is close to metro station. There is free washer and dryer onsite but lots of people using them at night so it can be a wait to use them."

"The room is spacious, clean and well-maintained, it is well-designed with shelfings to place stuffs around in the room. The staffs are polite and they try to speak English though we have no problem to communicate in Chinese. Hotel is walkable from the metro station, but the metro station does not have lift and escalator so have to use the stairs. Location is near to Wangfujing Street, and some good eateries nearby to the hotel such as 紫光园，四季民福."

"Great "

"Couldn't be better; central location, comfy room, excellent staff and concierge, beautiful design, top-notch stay"

"Great value, hotel had everything, in an amazing location! I had a change to my travel plans and was forced to leave early, and the hotel was very accommodating with refunds Thank you!"

"Everything about this hotel is great! It’s clean and the staff are lovely, the only thing is the room gets a bit hot! Overall great experience, a special thanks for Mr song from the concierge he was really nice and helped with my bags, greatly appreciate it!! "

"Very convenient location within close walking distance from the APM mall (lots of eateries inside) and Wangfujing. Excellent customer service, no matter who you speak to or what time of day you make a request. The only minor downside is that the hotel rooms are a bit dated, and depending on where your room is, you can hear the noise from the street (mostly just people talking loudly from outside the mall or street). "

"Great stay at the Valley Wing. Staff very nice and helpful. General Liang is so thoughtful and kind. I was having my birthday and she even sent a cake to the room. The new airport sendoff service is a godsend. It includes a staff member at the airport carrying your luggage to the counter and helping you get the boarding pass. I’ll use that service next time I visit for airport pickup, too. The hotel is a little old. We all know that. But the staff and service at the Valley Wing sparkle. "

"I like this property's cleanliness and staff's service."