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"I’ve enjoyed staying at this hotel, but it’s not as nice as it used to be. The staff are friendly but some seem not well trained. The hotel is nice, but is it worth the money? Feels like the hotel is not as well managed as it used to be. The spa upstairs is very run down and the steam sauna has been broken for months, with no indication of when it will be fixed. The bathroom in my room was not very clean, a bit moldy and gunk on the floor. The breakfast is one of the nicest of any hotel I’ve...

"Very warm and approachable staff. We can speak Mandarin, so language was not a problem for us. There is also a lobby security staff there, making us feel very safe. Walking distance (about 5min slow walk) to wangfujing street. And hotel downstairs have a convenient shop as well. Maybe they can consider placing more chairs around the lobby."

"Breakfast is good and the location is very convenient."

"There's a metro entrance just next to the hotel. There are a number of local eateries nearby e.g. there's a comfortable Nan Cheng Xiang outlet just across the hotel where we had cheap and good local breakfast (opens 6am), so we didn't need to hv hotel breakfast at all. Hotel concierge Eric gave great service and arranged tours for us. We communicated via WeChat before arrival and he booked entrance and train tickets for us, and we only pay him after we arrive . Wow! The only complain we have is...

"I like the hardwood floor inside the room. However it looks dirt between the floor boards. It should have been cleaned up time by time. "

"Friendly staff and great service. The only complain I had was the water shut-off in early morning hours due to maintenance."

"The staff that help us very helpful and can understand english too. The room quite spacious and the location of hotel is everything, near to minimarket and restauurant. 👌👌👌"

"A 4 star hotel. The variety of the breakfast can change (I stayed 5 days so a bit tired of the same food)"