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"Beautiful old hotel with lots of charm! Beautifully decorated for Christmas and really enjoyed the local school choir that performed in the lobby on Friday the 20th. The staff was very friendly and accommodating. The room as quaint with a comfortable bed and great water pressure in the shower. The hotel was a short walk from the outdoor Christmas market, skating rink and the Cultural District. The only comment for improvement would be the customer service of the staff in the coffee shop. The were fine, but not at the same level of friendliness and service of the other restaurants in the hotel."

"We’ve stayed at this property several times and we really enjoy the convenient location. The staff is phenomenal— they are outgoing and responsive to needs and questions. We will continue to stay here ourselves and recommend it to others looking for a Pittsburgh escape!"

"Really enjoyed my stay. Clean rm, helpful staff"