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"The only complaint was the condition of the desk chair in the room. It was in God awful condition. Otherwise everything was very nice. Staff were all very friendly and helpful."

"Brand new really clean hotel."

"My only complaint is the room wasn't stocked with coffee and towels for 4 people. There were only 2 towels, 2 regular coffee pods, and 2 cups but we were a group of 4. We were able to get extras from the front desk. Staff was very friendly. "

"Nice stay. I liked the breakfast options! Different than other hotels - loved the breakfast sandwiches!! Very clean facility - we slept very good! "

"My family of three had to go to Holland for a funeral so it was only an overnight stay. I called the front desk to let them know that we would be arriving very late in the evening as we were traveling 5 1/2 hours after work. They were friendly and helpful. When we arrived, the man working the front desk was personable and the room was ready for us. It was clean and comfortable. We didn’t use any type of amenities such as the workout room, but we did eat breakfast and it was tasty and the eating area was clean. Our stay was a good experience and I would happily stay there again for a longer visit."

"Everything was perfect! Within walking distance of our event and restaurant. "

"Our room was spacious, modern, and well appointed. The facilities are very nice and clean, and we loved the pool area and the complimentary hot breakfasts."

"Great location and staff was great."

"It was a great stay! It was our first trip to Grand Rapids and first to stay at this hotel. The room was exceptional. Great view on the Riverside. And the rooms were big and spacious. Great free breakfast too!! "