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"在服務台CHECK IN,找了5分鐘也找不到我的預訂,服務員竟然傾向問我是否有訂,講HOTEL.COM佢聽唔明(無培訓?) 最後她的另一位同事找到,她解釋說我打中文名字找不到,原來你是用英文預定(大哥身份證中國人都係中文英文,你還想有那種語言,中文無就好自然打英文啦).已經火火地比訂金要我比3千,3千你唔係呀?總價住2晚先2千元,你要我比3千,得,如果係你公司規定我都會比,但你原因竟然係話而家未查到你比晒錢未,大哥比晒啦比埋信息你睇啦,你仲想點,你埋EMAIL你睇話金數已付,你都仲係要屈我2千,我問平時比幾錢,佢話1000,我就唔出聲,佢就係咁嬲我比2千,之後會退番比你,大哥我夠知啦,問題係唔憤氣嗎,點解我會比多D,我做錯咩?跟住佢有粒高級少少既人出來了解最後都係比左1千按金. 跟住入房,好激氣,收三個人錢,比二張床,用品全部二個人,火都來,之後朋友去廁所,個廁所都仲有尿未沖廁,仲要塞埋,毛巾一條都無,打電話叫服務台又三吹四請,打5,6次先送齊所有用品,都未講完,不過都唔想再講,簡直垃圾,賓館不如!!!!!如果評分係10分滿分,我會評負一千分!!"

AED 369 total

includes taxes & fees

2 Mar - 3 Mar

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Recent reviews of Xiaoshan hotels

5/5 Excellent

"Facing the west lake, it is best place to view the west lake. It is near Su Di and Lou Wai Lou, the famous restaurant. Temple Yue is 3 min away. Really love the breakfast there. The ginger tea brought us a warm morning during a code winter time. Two birds in the hotel lobby could green guests. And the most important, the hotel hosted a lot of political leaders in the past."