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"Very friend and helpful staff. The onsite restaurants were great. Close to everything. "

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"This hotel is in an excellent location to enjoy all that downtown Chicago has to offer. Just a short stroll is all that is required to be at excellent restaurants and shopping, as well as famous Chicago icons. You can even use the hotel car for quick rides to anything within 2 miles. The staff was absolutely fantastic and our room was clean and well appointed. We also enjoyed the bar and restaurant that are part of the hotel. We will absolutely stay here again."

"I went on a staycation (I live inner city) downtown Chicago with my niece to celebrate her college graduation! This hotel was in a nice location, easily accessible (one block off Michigan Ave),& the staff was amazing. I will definitely be staying here again in the summer!"

"I like everything about it convenience, hotel staffs are very friendly"

"I love the spacious suite/room. Check in and check out was quick. The evening manager reception where they offered 2 drinks was a nice touch. One of the best free/included breakfasts offered by a hotel. Nice location. The only problem we encountered was that the loading/unloading parking spots in front of the hotel were occupied for at least 40 minutes (that’s how long it took for us to be able to park anywhere remotely close to the hotel to load up our bags, strollers, car seats, etc as we were traveling with a baby and a toddler; the loading area was still occupied by someone who parked there for 40 minutes, yes PARKED). Unfortunately, management didn’t care to help with the situation and told us that we had to be the ones to call the police about it. I mean, it is their (hotel’s) establishment, and we were hotel guests, but the loading and unloading zone issue was our problem apparently. Other than that, we had no other issues with this hotel. Just be advised that you could be delayed by the same issue we faced."

"The hotel is conveniently located a couple of blocks from the blue & red line and 3 blocks from the green line. The rooms tend to be on the small size. However, the staff is great. The is a restaurant that connects to the hotel for breakfast and other meals. "

"Loved the location, easy walk to everything "

"We absolutely loved our stay here. The staff were so friendly and attentive. Our room view was amazing, and the location of the hotel was awesome. There’s a lot to do and see that’s within walking distance. Was nicely decorated for Christmas. I would definitely recommend and stay again."