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"We did witness a close call crime. Someone nearly had their phone stolen. We were already aware though of the risks staying in London, thank you Facebook. Great location for Harry Potter studio tour though. In the words of Moody, ‘in London you need constant vigilance.’Staff were great. "

"Front desk staff were lovely , helpful and talkative which is always a nice start , breakfast was good and easy , my only issue with my room was we were given a wheelchair friendly room so Shower , Toilet and Sink were very low down which was a bit of an issue but other than that our stay was great !! "

"It was calm and accessible "

"It’s a Hilton, comfortable bed, helpful staff , nice breakfast. For some reason I always find this hotel quite noisy from people in the corridor, public areas. Good access by car ."

"The hotel was warm and clean. The parking is convenient. It’s very close to the centre. Staff have always been friendly, welcoming and helpful. It’s good for short stays"

"A great room and beautiful grounds all well maintained. Super attentive staff everywhere. The buffet breakfast was excellent with very good choice. The evening dinner wasn't really our scene. The buffet offered an excellent choice of foods but was not personal and quite cramped. Our room bathroom had no rails for towels and only two hooks (for the robes). We had to leave our towels and face cloths on the roll-top bath but these were taken by the turn-down maid and not replaced; not good when you...