Find Hotel with a Concierge in Waterloo

"Great hotel although looks a bit tired. Cleaning service can be improved. One day the cleaner did not pass at all and the next day the room was cleaned late in the afternoon. Breakfast area lacks character - we did not opt for breakfast as so many options in the area."

"Comfortable, and excellent value, for a family stay over new year "

"A great hotel with very friendly and helpful staff. The room was clean and comfortable, The ‘lounge’ was a great asset whether as a place to work during the day or for a few drinks/dinner in the evening. The breakfast was also well worth the additional cost"

"Nice property right at the main train station. But, the room never could get cool (always a warm 74 degrees). Uncomfortable for sleeping. "

"Excellent staff that was very helpful in answering questions. Room was very clean and maid service was exceptional. Location was close to the main square. "

"Excellent service"

"Our experience at the hotel was excellent. The front desk staff was very helpful—when we had trouble charging our EV in the car park, he came downstairs with us and manually fixed the issue. The room was clean, comfortable, and quiet, which made it easy to get two nights of good sleep."