The Hotel

4.0 star property
Luxury Brussels hotel in Upper Town with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hotel

Exterior
Panorama Suite (lounge access) | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Exterior
Splendour Suite (lounge access) | City view
View from room

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Parking available
  • Gym
  • Breakfast available
The price is AED 634
AED 681 total
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Panorama (lounge access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
HDTV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Vista Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Panorama Suite (lounge access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Day bed
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Panorama corner (lounge access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Smart TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Splendour Suite (lounge access)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Day bed
Premium bedding
Egyptian cotton linens
  • 94 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
38 Boulevard de Waterloo, Brussels, 1000

What's nearby

  • Place du Grand Sablon - 7 min walk - 0.6 km
  • Royal Museums of Fine Arts of Belgium - 9 min walk - 0.8 km
  • Royal Palace of Brussels - 12 min walk - 1.0 km
  • Manneken Pis Statue - 16 min walk - 1.4 km
  • La Grand Place - 17 min walk - 1.4 km

Getting around

  • Louise-Louiza Station - 2 min walk
  • Brussels-Chapel Station - 11 min walk
  • Brussels Airport (BRU) - 32 min drive

Restaurants

  • ‪La Fabrique en Ville - ‬1 min walk
  • ‪Buddy Buddy - ‬3 min walk
  • ‪Cospaia - ‬2 min walk
  • ‪Panorama Lounge @ The Hotel. Brussels - ‬1 min walk
  • ‪Hôtel Mérode - ‬3 min walk

About this property

The Hotel

Luxury upscale hotel near Place du Grand Sablon
Located close to Egmont Palace and Place du Petit Sablon, The Hotel provides an art gallery on site, dry cleaning/laundry services, and a bar. Indulge in a massage at Biologique Recherche, the onsite spa. The on-site restaurant, The Iris, offers breakfast, lunch, dinner, and garden views. Free in-room WiFi is available to all guests, along with a gym and a conference center.
Additional perks include:
  • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Free newspapers, luggage storage, and an elevator
  • Guest reviews speak highly of the helpful staff, first-rate property condition, and location
Room features
All 422 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Smart TVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (EUR 35 per day)
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 32 for adults and EUR 32 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Iris

Things to do

  • Art gallery
  • Bicycle rentals
  • Fitness center
  • Full-service spa

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference center (17222 square feet of space)
  • Meeting rooms - 12

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 217
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • Smart TV

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 32 for adults and EUR 32 for children
  • Covered self parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

Frequently asked questions

Is The Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Hotel?

Self parking is available for EUR 35 per day.

What time is check-in at The Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Hotel located?

Located in Upper Town, this luxury hotel is within a 10-minute walk of Egmont Palace, Place du Petit Sablon, and Law Courts of Brussels. Place du Grand Sablon and Royal Museums of Fine Arts of Belgium are also within 10 minutes. Louise-Louiza Station is only a 2-minute walk and Poelaert Tram Stop is 5 minutes.

The Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1048 reviews" "
Rating 8 - Good. 262 out of 1048 reviews" "
Rating 6 - Okay. 65 out of 1048 reviews" "
Rating 4 - Poor. 27 out of 1048 reviews" "
Rating 2 - Terrible. 30 out of 1048 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kurt

Stayed 1 night in Nov 2024

6/10 Okay

Marie-Fulgence

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Very rude security guard at night. Ask for our names and id, asked our friends to leave, and invited his own friends to talk in the lobby. What a joke
Stayed 7 nights in Nov 2024

8/10 Good

fred

Stayed 3 nights in Oct 2024

6/10 Okay

EGZON

When I checked in the guy wasn’t very nice
Stayed 1 night in Nov 2024

8/10 Good

Dr Bolarinwa

Liked: Cleanliness, staff & service
Ok hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Blerina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 4 nights in Nov 2024

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Stayed 2 nights in Oct 2024

8/10 Good

Allan

Self check in not great as room card did not work . No reception staff offered information about the hotel facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, lots of shopping nearby beautiful property
Stayed 3 nights in Oct 2024

4/10 Poor

Daniel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff, and room cleanliness, but terrible room (property) conditions.
Stayed 2 nights in Oct 2024

6/10 Okay

Romana

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The sauna was out of order during my entire stay! I was there for 4 days
Stayed 3 nights in Oct 2024

10/10 Excellent

Mireille

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to shopping and convenience
Stayed 1 night in Oct 2024

10/10 Excellent

Oumarou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing. I had a corner unit on the sixth floor plenty of shopping, friendly staff, highly recommended I will definitely come back again.
Stayed 1 night in Oct 2024

6/10 Okay

Farrah

Stayed 2 nights in Oct 2024

10/10 Excellent

rhonda

Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Swanky hotel. Super nice room on a high floor with a beautiful view of the city. Located just off a main thoroughfare. Bus and transit lines just a short walk away.
Stayed 2 nights in Sep 2024

10/10 Excellent

Obada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay overall. One of the best views of Brussels. Super friendly staff. Not a single thing was wrong.
Stayed 2 nights in Oct 2024

2/10 Terrible

Belkys

Stayed 1 night in Jul 2024

2/10 Terrible

Alexandra

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexis Daniel

Stayed 5 nights in Sep 2024

10/10 Excellent

Randa

Liked: Cleanliness, property conditions & facilities
Breakfast, sauna and Club workspace with snacks are a huge plus. Park and proximity to museums also key!
Stayed 1 night in Sep 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a good location . No problems at all staying there. I would recommend the Hotel.
Stayed 2 nights in Sep 2024